It’s the care your business deserves — here’s everything you need to know about our new business insurance arm, SafetyCulture Care.
Business as usual for the insurance industry has looked broadly the same for, well, decades. Knownfor complex policies and fine print, insurance products can be challenging to navigate, leaving manysmall business owners feeling overwhelmed and under-protected.
But now, there's a solution that is changing the game. We are excited to launch a new insurance armSafetyCulture Care, which will support small and medium-sized businesses in Australia, beforelaunching in the US later this year.
Consumers rarely love insurance — and this is something we’re hoping to change. After all, mostbusinesses need insurance. And we’re in the business of making that insurance count.
Unlike traditional insurance providers, SafetyCulture Care starts with risk management and a positionof wanting to help customers run a better, safer business. SafetyCulture Care combines insurancedistributed through brokers with technology, and offers risk management to policyholders.
Some businesses are inherently riskier than others, and the SafetyCulture Care offering allowsbusinesses that manage risk to differentiate from those that do not. We’ll share our best practiceexpertise too, to help fine tune their risk management strategies. This includes using the workplaceimprovement tools and technology provided by SafetyCulture, leveraging data to create insightsrelevant to that specific industry or business, and access to risk surveys for brokers to betterunderstand their customer’s needs.
In short, we’re ready to help businesses get better and smarter.
SafetyCulture Care will be run by Managing Director, Frank Costigan, who has over 30-years ofexperience in financial services and insurance, both locally and offshore. Before joining SafetyCulturein 2022, Frank’s career spanned Interim Managing Director of QBE’s Australia Pacific division andCEO at Youi Insurance.
“I believe in SafetyCulture’s mission, and I can see that this company genuinely has the potential tohelp change the way people work,” he said. “I’m also incredibly passionate about the role of insurancein providing businesses with certainty and security, and I know that by expanding into insurance,SafetyCulture can play a positive role in influencing the way businesses operate and think about risk.”
One of the most significant and important differentiating factors for SafetyCulture Care will be its focuson providing an excellent customer offering. SafetyCulture Care will design the product, develop thepricing models, underwrite and most importantly provide an in-house claims team. The business willaim to provide customers with a higher level of ‘care’ from quoting a risk, to binding a policy, issuingdocuments and all the way through to claim.
“There’s genuinely nothing like SafetyCulture Care in the global insurance market, so we’re really excited about this opportunity. Business insurance is long overdue for some disruption and what we’re bringing to the table with SafetyCulture Care has the potential to totally redefine the nature of the relationship that businesses have with their insurer" - Frank Costigan, Managing Director at SafetyCulture Care
SafetyCulture Care has been created leveraging the learnings of the highly successful insurtech modelSafetyCulture established via Mitti in 2020. Eligible Mitti customers will be invited to considerSafetyCulture Care policies at renewal.
SafetyCulture Care will act under binding authority for Allianz Australia Insurance Limited (Allianz)* toadminister and issue policies, and provide claims handling and settling services on behalf of Allianz.
* Products insured by Allianz Australia Insurance Limited, ABN 15 000 122 850, AFSL 234708.
