How Mitti (by SafetyCulture) helps HOYER Group run legally compliant hazardous goods inspections and make safety leadership visible across its sites.
hazardous goods acceptance inspections completed digitally
countries where HOYER has employees and offices
years of chemical, petroleum, gas and food logistics
Actions
Analytics
Inspections
Issues
Mitti Platform
Founded in Hamburg in 1946, HOYER Group is a leading global provider of integrated logistics for the chemical, petroleum, gas and food industries. It specializes in handling and transporting liquid goods by road, rail and sea. With employees and offices in more than 100 countries across five continents, HOYER designs logistics solutions that help its customers succeed in their own markets.
Increased legal certainty
Faster response times to sales and customers
Visible commitment from senior management
Storing hazardous substances is heavily regulated. On top of legal requirements and international standards, customers expect the highest levels of safety and quality when their sensitive products are handled. Mistakes can lead to accidents, environmental damage, legal action and fines.
HOYER has to keep a close watch on its tank containers, tank trailers and intermediate bulk containers (IBCs), as well as its many logistics facilities. Michael Peltis, SHEQ Manager at HOYER Group, describes how things used to work:
“Manual processes with unstructured documentation led to risks during audits and slow responses to customer inquiries. A precise, verifiable system was absolutely necessary, particularly when checking the storage of hazardous substances.”
At CHEMPARK Dormagen, HOYER runs a terminal that stores hazardous substances in tank containers. The site falls under the strictest regulations, including Germany’s Hazardous Incident Ordinance. No new item can be stored until it passes a rigorous acceptance inspection.
Under the two-person rule, the team must show that the product sits exactly within the approved substance parameters. Only then does it enter the warehouse management system.
To streamline this, HOYER built the process as a logical inspection template in Mitti. Depending on each answer, the template automatically asks for extra parameters. Inspections follow the manufacturer’s product safety data sheet, which is attached to every report.
“Mapping complex inspection parameters into a digital workflow enables our specialized staff to conduct legally compliant inspections in a structured and consistent manner. Automated alerts immediately notify us if an item is not permitted to be stored.”
The built-in approval workflow enforces the two-person rule digitally. More than 200 inspections have been completed so far, and feedback to the sales team and customers is now much faster.
Because the data is captured consistently in Mitti, dashboards highlight trends and act as an early warning system for risk. That has improved transparency between departments and supported a positive cultural shift across the company.
To strengthen safety culture across its sites, HOYER relies on management visibility. Middle and senior managers are expected to walk the floor during site visits and check that workplaces are safe and orderly.
Digital checklists beat unstructured notes, but managers often lack the time or local knowledge to work through a fixed list of control points.
So HOYER created one flexible inspection template that works across all its technical operations sites worldwide. Managers can record observations in minutes, from issues to best practice, using photos, descriptions and pre-written questions. Once an inspection is complete, the data appears instantly in Mitti Analytics, ready to review and act on.
“The analytics function shows us the level of management involvement and the risk categories in which most observations occur. It shows us which issues are a particular focus for management and how high the level of awareness is.”
HOYER now captures insights in a standard, systematic way, so far less feedback gets lost. Safety culture is practiced and reinforced at every level.
This approach to responsible corporate governance contributed to HOYER Group earning an EcoVadis Gold Medal in 2025.
