The transformation is making waves outside of the business too. Commissioners are taking the verifiable health and safety measures at NRS into consideration during bids and tenders. “We always show commissioners our reports and inspections. We can show them our policy and then evidence them with the report. It’s really invaluable.”
Having a regular log of audits across a range of activities and equipment at NRS recently impressed an NHS commissioning group as part of an external audit of the business. NRS Healthcare was awarded a perfect 100% score as part of the audit for the first time in its history.
In addition to inspections, Simon is a fan of the HeadsUp feature for communicating updates and changes his team needs to be aware of through a combination of video and documentation. He encourages the team to use HeadUp’s commenting features to ask questions and acknowledge the messages, improving accountability and engagement in the process.
Despite all this success, Simon and his team are taking their commitment to health and safety even further. They’re one of the first teams to complete Mitti (by SafetyCulture)’s next-level training scheme – SC Certified. Several NRS team members are now SC Certified, helping them to get even more value out of Mitti (by SafetyCulture).