Question 1

Is Training the right fit for us, or do we need a full corporate LMS?

Accepted Answer

Training fits best if you're training your own frontline or operational teams, not running a general corporate LMS. It's built for bite-sized courses your people do on shift, tracked alongside the rest of your operational data. If your main need is heavy SCORM authoring pipelines, a public course marketplace or training external learners outside your organization, a dedicated LMS may be a better fit than Training on its own . Training imports SCORM as lesson slides rather than running SCORM-only content natively. If your training is tied to safety, compliance, onboarding or day-to-day operations for your own workforce and contractors, that's exactly what it's built for.

Question 2

What can Training do that a basic LMS can't?

Accepted Answer

Training connects directly to the rest of your operations data, so a course can come from what's actually happening on the ground, not a separate content library. AI can build a course from a document or a prompt , translate it and narrate it in one workflow. You can also enroll individual people by name or email without needing group or site membership . Training reassigns itself automatically as people join or change roles, and it can onboard contractor workers through the same workflow as your own staff , combining required courses with credential checks. Spaced repetition and quizzes keep reinforcing what people learned instead of treating a completed course as done.

Question 3

How is Training priced, and what seats do we need?

Accepted Answer

Basic training is already included in every Mitti plan, including Free. Advanced training adds recurring courses, the Training Matrix and custom engagement tools, and comes with Premium or Enterprise . That's the same upgrade path used for every other advanced feature on the platform, not a separate product to buy. Within a paid plan, full seats get complete access . Guest seats don't include Training at all.

Question 4

What reporting and admin oversight do we get?

Accepted Answer

The Training Matrix in Analytics gives a live view of every person against their required courses, showing who's done, overdue or coming due, and you can export it as CSV for an audit or a report up the chain. You can also scope admin access down: assign someone as a team manager for just their own site or group , and they'll see training and analytics for that site or group only. Organization-wide settings stay with your full admins.

Question 5

Does Training integrate with our other tools, and does it support SSO?

Accepted Answer

Training supports single sign-on (SSO) on Premium and Enterprise plans, through your identity provider, including SAML and Azure. It also has APIs for user management and course-completion data if you want to build your own connections into other systems. Multi-factor authentication currently runs through your identity provider as part of SSO, rather than as a native Training setting. Broader HR-system and multi-org connections are best confirmed with your account team, since that part of the roadmap is moving fast.

Question 6

How much help do we get getting set up, and can we bring across our existing content?

Accepted Answer

You get hands-on help proportional to your plan: dedicated onboarding support and a customer success team on Premium and Enterprise , self-serve resources on Free. For content, AI converts an existing PPT, PDF or DOCX into a course and keeps your branding, including logos, colors and course themes, consistent across everything you build. If you're coming from EdApp specifically and didn't get the chance to migrate, talk to our support team about your account.

Question 7

Where is our training data stored, and how secure is it?

Accepted Answer

Mitti (by SafetyCulture) stores customer data in-region, with hosting in the U.S., EU (Ireland), or Australia, and data is encrypted at rest and in transit. Mitti is SOC 2 Type II and ISO 27001 certified , with data encrypted at rest and in transit. Full detail on data residency and how it applies to Training specifically is here .

Frequently Asked Questions

Part of the Mitti platform

Compliance and audit trail

Classroom and in-person training, tracked in one place

Give every worker the information they need, when they need it with Training.

Analytics that show you what’s working

Verify digital training with in-person competency checks

Get training to stick with engagement tools that work

In-lesson forums

In-lesson assignments

Quizzes

Spaced repetition

Gamification

Shareable certificates

Training that fits how your team works

Get full visibility over your team’s performance

Onboard new team members

Turn SOPs into digital training

Assess skills in-person

Track performance and certify team

Get training to actually stick

Built in minutes, not months

Training built for the frontline

Put what your team needs in their hands

Made for every kind of training

Onboarding

Regulatory training

Work instructions

Product training

In-person assessments

Toolbox Talks