Mitti Operations System
Mitti turns what your teams see on site into answers, priorities and action, across every ward, pharmacy and lab
Ask AI Assistant what's on your mind and get answers straight from your own data. Which sites missed a fridge check, who owes their medication training, what failed last week's audit
Turn inspection and incident data into live dashboards with Analytics and Reports, no manual exports
“My favorite feature is mobile alerting and the notifications. I’m one of those guys that’s always working, and needs to know what is going on from afar. Being able to see those alerts via text message, in-app notification or email immediately on my phone – it’s extremely useful.”
Go beyond reactive repairs with Preventative Maintenance and Schedules that match your frequency
Get a full view of every Asset, including history and upcoming activities
Ask AI Assistant which assets are overdue or due soon, and let Agents chase the maintenance Actions for you
Skip the scramble across email, text and WhatsApp. Send one message with Heads Up and know it landed
Get feedback from the floor straight away
Start every shift informed. Agents send a morning briefing so your team knows what changed overnight and what needs attention
Deliver consistent onboarding and role training with Training, no matter the location
Build a course from your own Documents with AI Assistant, then ask it who still hasn't finished
Keep more knowledge with bite-sized lessons your team will actually complete
Keep every SOP, policy and safety data sheet in Documents and the Library. Update once and it syncs everywhere
Backed by hundreds of customer reviews on G2
Pharmacy
Laboratories
Bloodbanks
Mortuary
Pharmaceuticals
Vaccine Centres
Medicines
Hospitals
We take cybersecurity seriously. Our active, robust and continually improving cybersecurity program ensures the security of our customer’s data and the services we provide. Read more here.
Conduct patient safety inspections
Complete compliance training
Manage laboratory equipment
Report quality deviations
Reach and hold the highest standard of cleanliness, service and safety with digital Inspections built from your own Templates.
Capture hazards, near misses and incidents the moment they happen with Issues. Snap a photo and AI issue capture turns it into a reported issue for you.
Run formal Investigations when incidents happen. Capture evidence, find root cause and track corrective Actions in one place.
Keep every contractor compliant and ready before day one with Contractors and Credentials. See who's approved, what's expiring and what's outstanding.
Know your lone and mobile workers are safe with Lone Worker check-ins, alerts and escalations.
“It’s hugely beneficial to my team. The more things I can take off their plate, the better they can be at doing their jobs well – looking after our patients.”
Rank every pharmacy, ward and lab in one view with 5 Star Benchmark. See where standards slip and where to focus first
Turn a policy or SOP into an Inspection template in minutes with AI Assistant, then edit it by describing the change
Put Sensors across your facility and fleet so narcotics, vaccines and medical supplies stay at the right temperature.
Get instant notifications the moment something drifts, so you can act right away.
Let Agents watch around the clock, flag what's at risk and chase overdue Actions. Nothing gets actioned without your sign-off.
Keep every contractor compliant and ready before day one with Contractors and Credentials. See who's approved, what's expiring and what's outstanding
“The reliability is definitely a factor. Plus, there is no I.T. support required for this… it really helps take the weight off the shoulders of all our teams. It’s also great for auditing purposes when we get inspected by official governing bodies.”
Improve quality control and avoid service disruptions with temperature monitoring
Catch problems before they mean stock loss or patient impact
Get alerted when something goes wrong, then raise and assign a corrective Action and track it to resolution
Meet OSHA Reporting requirements without the manual paperwork
Streamline site operations
Health and safety inspections
Store checks
Audit trails
Approvals
Task management
Corrective actions
Analytics and Reports
Collaboration and communication tools
Achieve high standards
Narcotics, vaccine and medical supplies
Room temperatures
Fridge temperatures
Cold-chain fleet monitoring
5 Star Benchmark
Prevent incidents
Incident reporting via QR code
Root cause analysis
Surgical complications
Falls/Injury/Death
Contractor and credential checks
Improve asset uptime
Vehicle status and maintenance checks
Asset training and onboarding
Pre-start checks
Preventative Maintenance scheduling
EHS
Keep teams safe on the job while promoting a safety culture across your organization.
GRC
Identify, evaluate and mitigate risks to your teams and assets through greater visibility and a data-driven approach.
Quality
Optimize processes and drive productivity, greater efficiencies and quality products or services at scale.
ESG
Digitize SOP’s, reduce waste and adapt sustainability best practices the moment conditions change.
40%
less time spent on administrative tasks
3,000+
hours saved in one year
PHX Ireland used the Mitti Platform to centralize safety, compliance, and communications across pharmacies and distribution, enabling faster audits, better visibility, and quicker issue resolution while connecting the pharmacy and warehouse to the customer.
