Mitti Operations System

Healthcare & Pharmaceuticals

Mitti turns what your teams see on site into answers, priorities and action, across every ward, pharmacy and lab

Book a demo

Keep every site safe

Reach and hold the highest standard of cleanliness, service and safety with digital Inspections built from your own Templates.

Capture hazards, near misses and incidents the moment they happen with Issues. Snap a photo and AI issue capture turns it into a reported issue for you.

Run formal Investigations when incidents happen. Capture evidence, find root cause and track corrective Actions in one place.

Keep every contractor compliant and ready before day one with Contractors and Credentials. See who's approved, what's expiring and what's outstanding.

Know your lone and mobile workers are safe with Lone Worker check-ins, alerts and escalations.

“It’s hugely beneficial to my team. The more things I can take off their plate, the better they can be at doing their jobs well – looking after our patients.”

See how it works

Less busywork, tighter standards

Ask AI Assistant what's on your mind and get answers straight from your own data. Which sites missed a fridge check, who owes their medication training, what failed last week's audit

Turn inspection and incident data into live dashboards with Analytics and Reports, no manual exports

Rank every pharmacy, ward and lab in one view with 5 Star Benchmark. See where standards slip and where to focus first

Turn a policy or SOP into an Inspection template in minutes with AI Assistant, then edit it by describing the change

Close cold-chain gaps first

Put Sensors across your facility and fleet so narcotics, vaccines and medical supplies stay at the right temperature.

Get instant notifications the moment something drifts, so you can act right away.

Let Agents watch around the clock, flag what's at risk and chase overdue Actions. Nothing gets actioned without your sign-off.

Keep every contractor compliant and ready before day one with Contractors and Credentials. See who's approved, what's expiring and what's outstanding

“The reliability is definitely a factor. Plus, there is no I.T. support required for this… it really helps take the weight off the shoulders of all our teams. It’s also great for auditing purposes when we get inspected by official governing bodies.”

Prevent downtime and stock wastage with real-time control measures

Improve quality control and avoid service disruptions with temperature monitoring

Catch problems before they mean stock loss or patient impact

Get alerted when something goes wrong, then raise and assign a corrective Action and track it to resolution

Meet OSHA Reporting requirements without the manual paperwork

“My favorite feature is mobile alerting and the notifications. I’m one of those guys that’s always working, and needs to know what is going on from afar. Being able to see those alerts via text message, in-app notification or email immediately on my phone – it’s extremely useful.”

Keep critical equipment running

Go beyond reactive repairs with Preventative Maintenance and Schedules that match your frequency

Get a full view of every Asset, including history and upcoming activities

Ask AI Assistant which assets are overdue or due soon, and let Agents chase the maintenance Actions for you

Reach your frontline fast

Skip the scramble across email, text and WhatsApp. Send one message with Heads Up and know it landed

Get feedback from the floor straight away

Start every shift informed. Agents send a morning briefing so your team knows what changed overnight and what needs attention

Train teams better

Deliver consistent onboarding and role training with Training, no matter the location

Build a course from your own Documents with AI Assistant, then ask it who still hasn't finished

Keep more knowledge with bite-sized lessons your team will actually complete

Keep every SOP, policy and safety data sheet in Documents and the Library. Update once and it syncs everywhere

$90 billion in lost productivity every year

Give your team the tools to turn everyday insights into real improvements.

Get started for free Book a demo

Built for world-class care

Streamline site operations

Health and safety inspections

Store checks

Audit trails

Approvals

Task management

Corrective actions

Analytics and Reports

Collaboration and communication tools

Achieve high standards

Narcotics, vaccine and medical supplies

Room temperatures

Fridge temperatures

Cold-chain fleet monitoring

5 Star Benchmark

Prevent incidents

Incident reporting via QR code

Root cause analysis

Surgical complications

Falls/Injury/Death

Contractor and credential checks

Improve asset uptime

Vehicle status and maintenance checks

Asset training and onboarding

Pre-start checks

Preventative Maintenance scheduling

^{Backed by hundreds of customer reviews on G2}

Trusted by world-class care teams

40%

less time spent on administrative tasks

3,000+

hours saved in one year

40%

less time spent on administrative tasks

3,000+

hours saved in one year

PHX Ireland used the Mitti Platform to centralize safety, compliance, and communications across pharmacies and distribution, enabling faster audits, better visibility, and quicker issue resolution while connecting the pharmacy and warehouse to the customer.

40%

less time spent on administrative tasks

3,000+

hours saved in one year

40%

less time spent on administrative tasks

3,000+

hours saved in one year

Automated monitoring Section 6 Group 1 - Testimonial Tab 2 Image

“The reliability is definitely a factor. Plus, there is no I.T. support required for this… it really helps take the weight off the shoulders of all our teams. It’s also great for auditing purposes when we get inspected by official governing bodies.”

Austin Hankinson

Fleet and Facilities Assistant, SpaMedica

83,000+

pages of paper saved

8,000+

hours saved across the organization

83,000+

pages of paper saved

8,000+

hours saved across the organization

“Our operators are the heartbeat of what we do. They’re meeting different demands, and their needs vary, but there is one consistent theme. They’re time-starved. We can give them the gift of time through Mitti (by SafetyCulture).”

Allison Pietrucha

Director of Retail Implementation, Sodexo

Manufacturing Section 13 Group 1 - Testimonial Tab 1 Image

audit efficiency

$20,000

paper waste saved annually

audit efficiency

$20,000

paper waste saved annually

“Using Mitti Platform, we have become a paperless HACCP company. There is absolutely no way that we could have grown as fast as we have whilst maintaining quality without these processes and data in place.”

Sofia Dias

Food Safety & Quality Assurance Manager, Marley Spoon

Applicable for

Pharmacy

Laboratories

Bloodbanks

Mortuary

Pharmaceuticals

Vaccine Centres

Medicines

Hospitals

Certifications

We take cybersecurity seriously. Our active, robust and continually improving cybersecurity program ensures the security of our customer’s data and the services we provide. Read more here.