“From a business perspective, we’ve not just seen an improvement in standards. It’s also given us our time back to actually focus on what’s important to Scotsman Hospitality: looking after our guests.”
Gain better visibility over hotel operations, identify points for improvement, and drive up operational efficiency using reliable data.
*Reported in Forrester’s study: The Total Economic Impact™ of Mitti (by SafetyCulture)’s Operations Platform
Mitti (by SafetyCulture) has helped businesses around the world achieve
Use frontline data to improve your business strategies. Make appropriate business decisions based on key performance indicators from completed inspections and reports. Connect on-the-ground observations with management for streamlined decision making and faster action.
Gain full control and visibility over hotel operations with a centralized dashboard. Customize your view to focus on what matters most to your business, whether it’s specific locations, data points, or performance metrics. Consolidate information from multiple systems to create a single, reliable source of truth.
Equip your teams with the tools and knowledge to deliver a 5-star guest experience consistently. Digitize hotel checks spanning from bar, floor, and manager open/close procedures, to housekeeping and bathroom cleanliness to maximize efficiencies and see satisfaction rise.
“From a business perspective, we’ve not just seen an improvement in standards. It’s also given us our time back to actually focus on what’s important to Scotsman Hospitality: looking after our guests.”
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Maintain hospitality standards and quality assurance with digital checklists.
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Enhance guest satisfaction and maintain hotel standards using digital hotel feedback forms.
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Efficiently track, manage, and help improve the performance of your employees by using straightforward and easy-to-use performance management templates.
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Learn how to establish and monitor Key Performance Indicators (KPIs) to evaluate the success of your business plan.
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Know more about hotel management and how technology can help with it.
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In this article, we will explore key components of hotel brand standards that make them ready for lavish events.
✓ Deliver consistent experience ✓ Maintain the highest standards ✓ Make better decisions, quicker ✓ Maximize returns
A slip in brand reputation can have huge consequences. Deliver housekeeping SOP assessments and training courses seamlessly to ensure your teams deliver a better and consistent guest experience that keeps customers coming back for more. Identify additional areas of improvement with mystery shopper campaigns that are easy to deploy.
“For our hotel, Mitti Platform gives us the tools to check ourselves… It is a tracking system where we can analyze and elaborate on our performance in any given area of the hotel, based on Accor’s set standards.”
Give your hotel staff the tools they need to work smarter. Provide quick access to room details, tasks, and schedules, reducing delays and improving responsiveness amid busy schedules. With timely insights, they can make better decisions and deliver excellent guest service.