“We have a lot of different tools that help us guide us through our everyday checkpoints to get us there, and to make sure that we are serving the perfect plate and great service.“
Equip your teams with the tools and knowledge to deliver a 5-star guest experience consistently. Digitize SOP documents spanning from bar, floor, and manager open/close procedures, to housekeeping and bathroom cleanliness to maximize efficiencies and see satisfaction rise.
“We have a lot of different tools that help us guide us through our everyday checkpoints to get us there, and to make sure that we are serving the perfect plate and great service.“
*Reported in Forrester’s study: The Total Economic Impact™ of Mitti (by SafetyCulture)’s Operations Platform
Mitti (by SafetyCulture) has helped businesses around the world achieve
Give staff instant access to clear, up-to-date SOPs from any device. Eliminate confusion and outdated manuals with a centralized hub for all the documents they need on the job. Keep every shift running smoothly with quick, reliable information at their fingertips.
A slip in brand reputation can have huge consequences. Deliver SOP onboarding and refresher courses seamlessly to ensure your teams deliver a better and consistent guest experience that keeps customers coming back for more. Identify additional areas of improvement with mystery shopper campaigns that are easy to deploy.
“Everything that goes towards excellent restaurant experiences starts with Mitti (by SafetyCulture). It’s truly an investment into the future of our brand.“
Deliver the highest quality of food and service for guests consistently—every shift.
Monitor compliance with standard procedures at every branch. Create digital checklists for daily tasks, automate reminders for staff, and require photo or digital sign-offs for completed duties. Use the data from completed reports to spot issues, fix inefficiencies, and continuously improve operations.
Get everyone up to speed with changes in procedures or laws, no matter where they are. Update templates for customer service, compliance audits, and operational checks in a few clicks to reflect the latest requirements. Send announcements with Heads Up and track who’s seen them—so your team stays informed and compliant.
✓ Deliver consistent experience ✓ Maintain the highest standards ✓ Make better decisions, quicker ✓ Maximize returns
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