“We travel all around the country and all the stakeholders need to have the same experience match to match. Mitti (by SafetyCulture) helps us standardise that experience for everyone.”
Turn ordinary spaces into extraordinary experiences with streamlined venue operations.
A slip in brand reputation can have huge consequences. Deliver brand standard assessments and training courses seamlessly to ensure your teams deliver a better and consistent guest experience that keeps customers coming back for more. Identify additional areas of improvement with mystery shopper campaigns that are easy to deploy.
“We travel all around the country and all the stakeholders need to have the same experience match to match. Mitti (by SafetyCulture) helps us standardise that experience for everyone.”
*Reported in Forrester’s study: The Total Economic Impact™ of Mitti (by SafetyCulture)’s Operations Platform
Mitti (by SafetyCulture) has helped businesses around the world achieve
Stay in touch with your staff, no matter where you are. Get quick responses to urgent matters and keep everyone on the same page with an easy-to-use communications hub. This way, you can immediately respond to any situation, better coordinate tasks during events, and be more productive as a team.
Equip your teams with the tools and knowledge to deliver a 5-star guest experience consistently. Digitize venue checks spanning from bar, floor, and manager open/close procedures, to housekeeping and bathroom cleanliness to maximize efficiencies and see satisfaction rise.
“Whether it be the ball kids or court services, customer experiences, retail or sustainability teams, all of those are using Mitti (by SafetyCulture) to deliver the Australian Open that not only the fans love, but that our workforce feels great about.”
Get a clear picture of what’s happening across all your venues at once. Take control of your venue operations with real-time updates on maintenance tasks, staff performance, and equipment status. Use these insights to make smarter decisions, allocate resources more effectively, and keep everything running smoothly.
Solve problems fast and keep your venues running without a hitch. Give your team the power to identify and address issues on the spot, minimizing disruptions and keeping guests safe and happy during events. With instant access to the right tools and information, your teams can handle any situation confidently and efficiently.
“Mitti (by SafetyCulture) gives our staff a sense of responsibility and ownership for their venues. It’s completely transparent and improves staff awareness of what’s going on: which, in turn, drives up standards.”
✓ Deliver consistent experience ✓ Maintain the highest standards ✓ Make better decisions, quicker ✓ Maximize returns
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