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Mitti by SafetyCulture
Course

Clause 9: Performance Evaluation (ISO 9001: 2015)

by SafetyCulture

1 Lesson
Downloads: 200+
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This course covers Clause 9 of ISO 9001:2015, focusing on performance evaluation in construction. Learners will explore measuring customer satisfaction, analyzing performance data, and conducting audits to drive continuous improvement. The course also highlights how data helps identify issues, improve processes, and ensure client satisfaction. By the end of the course, learners will be able to recognize the features of Clause 9 in construction.

With Mitti you can

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With Mitti you can

Create training in minutes, not months
Share courses in one click
Manage completion and track performance
Increase participation and retention

The full course includes

  1. Clause 9: Performance Evaluation

About author

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SafetyCulture

Mitti (by SafetyCulture) is the operations system for every site, shift and standard. Trusted by over 80,000 organisations, Mitti brings your people, operational data and workflows into one operating picture. From the frontline to the boardroom, it gives everyone a clear understanding of what's happening, highlights what needs attention and recommends what to do next. Every inspection completed, issue raised and action taken becomes intelligence your teams can use to improve every day.