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Mitti by SafetyCulture
Course

Clause 9: Performance Evaluation (ISO 9001: 2015)

by Mitti

1 Lesson
Downloads: 200+
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This course covers Clause 9 of ISO 9001:2015, focusing on performance evaluation in construction. Learners will explore measuring customer satisfaction, analyzing performance data, and conducting audits to drive continuous improvement. The course also highlights how data helps identify issues, improve processes, and ensure client satisfaction. By the end of the course, learners will be able to recognize the features of Clause 9 in construction.

With Mitti you can

Create training in minutes, not months
Share courses in one click
Manage completion and track performance
Increase participation and retention

With Mitti you can

Create training in minutes, not months
Share courses in one click
Manage completion and track performance
Increase participation and retention

The full course includes

  1. Clause 9: Performance Evaluation

About author

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Mitti

Mitti (by SafetyCulture) is the operations system for every site, shift and standard. Trusted by 80,000 organizations in 190 countries, Mitti publishes free checklists, SOP templates, audit checklists and toolbox talk topics that turn paper processes into a digital audit trail. Download one, put it to work on your next inspection or shift, and see why teams keep coming back for more.