This course introduces the leader-member exchange (LMX) theory, explaining what it is, how it develops in the workplace, and the dynamics of in-groups and out-groups. It explores both the benefits and drawbacks of these groups and highlights common biases leaders may face, such as similar-to-me bias, racial bias, and gender bias. The course also touches on cultural fluency and offers practical steps leaders can take to build stronger, more inclusive relationships with all team members. The goal is to help leaders expand their in-group and foster a more unified and equitable work environment.
With Mitti you can
With Mitti you can
The full course includes
- Introduction to Leader-member Exchange Theory
- In-group and Out-group: The Pros and Cons
- How to Avoid In-group Bias
- Introduction to Leader-member Exchange Theory (1)
- In-group and Out-group: The Pros and Cons (1)
- How to Avoid In-group Bias (1)
About author
Mitti (by SafetyCulture) is the operations system for every site, shift and standard. Trusted by 80,000 organizations in 190 countries, Mitti publishes free checklists, SOP templates, audit checklists and toolbox talk topics that turn paper processes into a digital audit trail. Download one, put it to work on your next inspection or shift, and see why teams keep coming back for more.