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Mitti by SafetyCulture
Course

Handling Objections with Emotional Intelligence

5 Lessons
Downloads: 2,000+
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Objections must be handled with emotional intelligence for the most effective and least damaging outcome. We know the office politics can sometimes get in the way of what we set out to achieve at work, which is why your emotional intelligence skills must be up to scratch. Look no further than this 5-part emotional intelligence course to provide you with the essential skills to handle any objection that comes your way.

With Mitti you can

Create training in minutes, not months
Share courses in one click
Manage completion and track performance
Increase participation and retention

With Mitti you can

Create training in minutes, not months
Share courses in one click
Manage completion and track performance
Increase participation and retention

The full course includes

  1. What is Active Listening?
  2. Watch your (Body) Language
  3. Taking feedback like a pro
  4. Resolving Conflict without Hurt Feelings
  5. Lesson Review

About author

Mitti (by SafetyCulture) is the operations system for every site, shift and standard. Trusted by over 80,000 organisations, Mitti brings your people, operational data and workflows into one operating picture. From the frontline to the boardroom, it gives everyone a clear understanding of what's happening, highlights what needs attention and recommends what to do next. Every inspection completed, issue raised and action taken becomes intelligence your teams can use to improve every day.

Handling Objections with Emotional Intelligence | Free Course