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Mitti by SafetyCulture
Course

Service clients dans l'hôtellerie et le tourisme (FRANCAIS)

4 Lessons
Downloads: 100+
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Un guide pour avoir d'excellentes compétences en service client dans l'industrie hôtelière. Ce cours est approuvé par l'industrie car il a été conçu en collaboration avec des experts de l'industrie de SafetyCulture pour répondre à vos besoins opérationnels.

With Mitti you can

Create training in minutes, not months
Share courses in one click
Manage completion and track performance
Increase participation and retention

With Mitti you can

Create training in minutes, not months
Share courses in one click
Manage completion and track performance
Increase participation and retention

The full course includes

  1. Compétences en service à la clientèle
  2. Accueillir les invités
  3. Répondre aux plaintes
  4. Sources

About author

Mitti (by SafetyCulture) is the operations system for every site, shift and standard. Trusted by 80,000 organizations in 190 countries, Mitti publishes free checklists, SOP templates, audit checklists and toolbox talk topics that turn paper processes into a digital audit trail. Download one, put it to work on your next inspection or shift, and see why teams keep coming back for more.