Whether you're managing a remote team online or a group of employees in an in-office environment, difficult conversations may occur between colleagues or the people that you lead from time to time. This course covers the importance of having difficult conversations with your team, and how everyone including leaders can handle these kinds of conversations -- we also included some tips on how to give negative feedback effectively, and how to deliver an authentic apology to your clients.
With Mitti you can
With Mitti you can
The full course includes
- The Importance Of Difficult Conversations
- Common Mistakes People Do When Having Difficult Conversations
- How to Handle Difficult Conversations as a Leader
- Approaching Difficult Conversations Remotely
- Giving Negative Feedback Effectively
- Delivering an Authentic Apology to Your Clients
About author
Mitti (by SafetyCulture) is the operations system for every site, shift and standard. Trusted by 80,000 organizations in 190 countries, Mitti publishes free checklists, SOP templates, audit checklists and toolbox talk topics that turn paper processes into a digital audit trail. Download one, put it to work on your next inspection or shift, and see why teams keep coming back for more.