Course

The Improvement Playbook

6 Lessons

50+

Improvement Evolved. The modern improvement playbook to simplify work, connect your team, and uncover better ways of working.

With Mitti you can

Create training in minutes, not months

Share courses in one click

Manage completion and track performance

Increase participation and retention

With Mitti you can

Create training in minutes, not months

Share courses in one click

Manage completion and track performance

Increase participation and retention

The full course includes

A Pattern Has Emerged
Improvement Evolved
Building an Improvement Engine
The Improvement Curve
Tools for Action
The Path Forward

About author

Mitti

Mitti (by SafetyCulture) is the operations system for every site, shift and standard. Trusted by 80,000 organizations in 190 countries, Mitti publishes free checklists, SOP templates, audit checklists and toolbox talk topics that turn paper processes into a digital audit trail. Download one, put it to work on your next inspection or shift, and see why teams keep coming back for more.

Template

Pepsi Production Supervisor Pre-Shift Checklist

A checklist taken out of the "Production Supervisor Playbook"

by Humberto Hernandez, from the Community

80+

Get

Template

2019 Group 58 Playbook Audit

Evaluate car rental branch performance with this Group 58 Playbook audit checklist. Review employee development, daily huddles, customer service behaviors, sales execution, marketing plan adherence, fleet and lot readiness, vehicle inspections, underwriting compliance, expense controls, scheduling, and accounts receivable. Capture photos, add actions, assign owners and due dates, and sign off digitally to complete and share audit reports.

by Jason Givens, from the Community

30+

Get

Template

General Gemba Walk Checklist

This General Gemba Walk checklist helps leaders and supervisors conduct structured walk-throughs to understand work as it happens, engage employees, and uncover improvement opportunities. It guides users to record the site, date, department, and participants, then assess how teams work to standards, clarify goals, and suggest ways to improve the process. Prompts cover problem-solving, nonconformance flagging, root-cause analysis, next steps, and the tools and resources teams need. Continuous improvement sections capture daily priorities, intended improvements, and any questions for management. The checklist ends with observations, recommendations, and inspector sign-off to support sustained process improvement.

by Saurabh Mittal, from the Community

10+

Get

Template

Visiting Managers Report

Use this Visiting Managers Report to conduct structured site visits on construction projects. Assess quality standards, workforce wellbeing, site safety, environmental performance, and inclusion practices. Check controls for modern slavery and general data protection, verify meetings and records, and identify better ways of working. Capture observations, assign actions, and summarize with a Red/Amber/Green overview to drive follow-up and continuous improvement.

by josh Faulkner, from the Community

Get

Template

Internal Audit 10 - Improvement (ISO 9001:2015)

This ISO 9001:2015 Internal Audit 10 checklist helps evaluate Improvement requirements across your quality management system. Verify that NCR procedures address product improvement, reduction of undesired effects, and QMS performance. Review corrective action procedures, forms, and CAR lists to ensure nonconformities and customer complaints are handled effectively. Check that continual improvement processes are defined and that management reviews consider company context, needs, and opportunities. Capture evidence, record areas for improvement, assign actions and accountability, and confirm completion with traceability and sign-off.

by James Tononcelli, from the Community

Get

Template

Store Walk-Through Checklist

Use this store walk-through checklist to evaluate cafe and retail zones, including exterior appearance, merchandising, POS and food displays, and back-of-house organization. Verify cleanliness, safety, and ambiance; assess bar and handoff workflows using 5S and inventory principles; and check beverage routines and sequencing. Tally queue balance, sample product quality, and confirm staff follow customer service standards and playbook practices. Capture notes, photos, and actions to standardize inspections and drive continuous improvement.

by Mauricio Diosa, from the Community

Get

The Improvement Playbook

The full course includes

About author

You might also like

Pepsi Production Supervisor Pre-Shift Checklist

2019 Group 58 Playbook Audit

General Gemba Walk Checklist

Visiting Managers Report

Internal Audit 10 - Improvement (ISO 9001:2015)

Store Walk-Through Checklist

You might also like

Pepsi Production Supervisor Pre-Shift Checklist

2019 Group 58 Playbook Audit

General Gemba Walk Checklist

Visiting Managers Report

Internal Audit 10 - Improvement (ISO 9001:2015)

Store Walk-Through Checklist