Nike Store Review Checklist

This Nike Store Review checklist is designed for retail leaders to assess store performance across brand standards, service quality, operations, and people. It covers KPIs such as revenue, conversion, UPT, average basket, and traffic; visual merchandising for apparel and footwear; mannequin and lighting standards; security tagging; and cleanliness. Service behaviors like greeting, customer journey, engagement, and the Never Say No approach are evaluated alongside leadership practices including huddles, Daily Game Plan, Team Captain duties, and PULSE reporting. Operational checks include pricing accuracy, back-of-house organization, deliveries processing, refill routines, cash wrap readiness, staffing coverage, and peak hours management. People processes such as communication boards, evacuation plans, SKU training, A15 topics, and onboarding are also included.