Product Liability Checklist for Retailers

This checklist, aligned with Aviva’s Loss Prevention Standard, helps retailers manage product liability risks. It covers supplier reputation and traceability, record-keeping, assembly, service and pre-delivery inspections, importing controls, documented risk assessments, staff training and competency, and maintaining training and inspection records. It also guides post-incident actions such as preserving products for inspection, notifying your broker or insurer, and tracing batches for potential recalls. The page links to the full Aviva standard for detailed guidance.