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Mitti by SafetyCulture
Course

Non-voice Customer Service (Call Center)

2 Lessons
Downloads: 800+
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Customer service isn't just about making calls and tech support, it can also extend into non-voice responsibilities. This kind of customer service is very common, especially when visiting company websites. Learn about it all right here.

With Mitti you can

Create training in minutes, not months
Share courses in one click
Manage completion and track performance
Increase participation and retention

With Mitti you can

Create training in minutes, not months
Share courses in one click
Manage completion and track performance
Increase participation and retention

The full course includes

  1. Non-voice Customer Service
  2. The Non-voice Customer Service Agent

About author

Mitti (by SafetyCulture) is the operations system for every site, shift and standard. Trusted by over 80,000 organisations, Mitti brings your people, operational data and workflows into one operating picture. From the frontline to the boardroom, it gives everyone a clear understanding of what's happening, highlights what needs attention and recommends what to do next. Every inspection completed, issue raised and action taken becomes intelligence your teams can use to improve every day.