Lead Time in the Supply Chain: Definition, Formula, and Types
Understand lead time from definition to formula and get practical tips to reduce it in manufacturing or retail operations.
Quality
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Understand lead time from definition to formula and get practical tips to reduce it in manufacturing or retail operations.
Lead time refers to the time or duration it takes for a production process or project to be completed. The term lead time is used in a variety of industries and fields, including manufacturing, supplier management, project management, and supply chain management.
In the supply chain, lead time is defined as the amount of time from the point that an entity (vendor, producer/manufacturer, warehouse, distributor, supplier, and retailer) processes an order, manufactures a product, or prepares an order to the point it gets delivered to the customer.
Lead time is the total duration of an entire process. On the other hand, delivery and cycle time are only concerned with a certain point in that process. Understanding the differences is key in supplier quality management and ensuring the supply chain runs smoothly. This table summarizes the key differences between the three:
Type | What it tracks |
Lead time | The end-to-end cycle of an entity in the supply chain, including order placement, production, and transportation, until the customer receives the unit. |
Delivery time | Focuses on the time spent transporting the product to the customer, from the moment it leaves the warehouse up to the confirmation of delivery. |
Cycle time | Refers to how long it takes to complete any one particular stage of the process. |
Lead times serve as a key business metric. Aside from being used to ensure companies consistently meet customer expectations, lead times also help forecast inventory, anticipate sales, plan for customer demand, and streamline operations. In relation to that, reduced lead times can translate into improved fulfillment rates of orders, efficient use of warehouse space and resources, and smoother workflows.
In every entity in the supply chain, lead times vary depending on the specific activities involved and the gravity of work being performed by the team members and stakeholders. With this in mind, it’s crucial to remember that there may be dependencies in your overall supply chain process.
To help you manage such cases and better plan your operations, knowing the various formulas for each entity’s lead time and how to calculate them is helpful. According to Investopedia, the following may apply:
Overall lead time = Pre-processing time + Processing time + Post-processing time
Lead time in manufacturing = Procurement time for raw materials + manufacturing time + shipping time
Lead time in retail = Procurement time for finished products + shipping time
Each type of lead time depends on where the entity is in the supply chain. It determines the components to track and identify where to improve workflows. The five common types are the following:
Customer lead time: The rate measuring the period between when a customer places an order and the moment they receive it. It impacts satisfaction and repeat purchases.
Material lead time: This type tells the time that it takes to procure materials from suppliers and have them in hand for production. Times are affected by factors like supplier reliability and material availability.
Production lead time: The metric refers to the duration of the overall production process. It can also be the whole fulfillment process of retrieving, packaging, and shipping items.
Cumulative lead time: As a bigger unit, this type adds up the material and production lead time. It helps with demand planning and stocking calculations.
Delivery lead time: This covers the time it takes for the order or shipment to get to the customers. Analyzing this type must consider carrier performance and efficiency.
It’s important to understand the elements or processes that contribute to the efficiency of supply chain operations to optimize and reduce the time it takes to finish products. Here are some key factors that affect lead time.
The efficiency of your organization’s inventory control affects the way you ensure reduced lead times and enhanced customer satisfaction. Depending on your business needs, there are a lot of inventory management systems you can consider implementing.
One example is Just-in-Time (JIT). One of the benefits of shortened lead times associated with a JIT system is that it focuses on manufacturing and delivering only what is needed, when it is needed, and how much is needed just in the time it was actually demanded.
The processes an organization uses must be managed properly to prevent delays and maintain a predictable schedule. It’s crucial to review and revise procedures, including equipment maintenance, scheduling, and handoffs, to keep operations under control.
Always keep track of any instances surrounding failures, unplanned downtime, and increased lead times. These issues are likely rooted in flaws or gaps in processes that must be addressed.
Suppliers directly affect the availability of materials and the completion of production, so it’s critical to find ones that best fit the business’s demands. Vetting suppliers and building a reliable relationship with them shouldn’t be overlooked. Consistently analyze their lead time performance, material quality, capacity, and responsiveness.
In this case, using a supplier quality management (SQM) solution is necessary to manage third-party risks and implement improvements. This way, suppliers align with internal processes and deliver on needs.
Poor demand forecasting leads to overspends, unequal stock, and rush orders. It compromises the quality of procurement and production, prolonging lead times.
This highlights the importance of keeping accurate historical data and sales analytics. These metrics serve as references for effective demand forecasting. Doing so maintains the stability of supply chains and drives predictable times.
A carrier’s capacity and reliability dictate delivery time. Their available modes of shipping, last-mile logistic operations, and customs clearance work all add up, impacting customer lead times and satisfaction.
Because of this, establishing solid carrier networks and monitoring delivery performance enhances the speed of these final yet critical stages of the supply process. The punctuality and quality of receiving the product heavily impact reputation.
While there are factors affecting lead times that organizations can’t control, a good deal of components can be mitigated, managed, and improved. These aspects provide opportunities for optimization of operations. Here are some tips on how to improve and control lead times:
Evaluate the data of supply chain processes and identify points of time lost. These could be any delays, bottlenecks, redundant steps, or stages that are overly dependent on other work.
In practice, reassessing processes can result in modifications to production scheduling or remapping replenishment workflows. Essentially, remove procedures that are unnecessary, improve those that bring little value, and ideate new ones that can benefit the business.
In terms of inventory, you can reorder more frequently in smaller batches rather than in bulk, which may take time to produce and arrive at your warehouse. This way, you avoid the risk of stockouts, which can then cause delays in your lead time.
However, high inventory levels can also bring disadvantages to your organization. These include higher storage costs, additional labor in warehouses, and limited cash flow. This is why it’s important to consider the best way to manage your inventory that benefits the organization without compromising customer satisfaction.
Improving internal communications is one of the easiest yet most effective ways to improve lead times. It keeps teams updated on schedule changes, demand spikes, or outdated items. This minimizes potential time lost from making clarifications or double-checking policies.
Any approach to optimizing an organization’s workflow processes can have a small or big impact on its overall operations. An effective strategy is automating tasks and activities that are redundant or can be done using tools and platforms, so that teams can focus on core quality tasks.
Process automations can be applied to schedule modifications when lead times change, restock notifications based on inventory data, and request carrier updates.
Managing lead time across manufacturing or retail operations means keeping many moving parts aligned. Mitti (by SafetyCulture) gives supply chain and operations teams the tools to stay on top of every stage, reduce delays and keep processes on schedule.
Optimize your organization's operations and workflow with Mitti (by SafetyCulture). Our digital platform enables you to:
Simplify processes by automating manual and repetitive tasks so your team spends less time on admin and more time on work that matters
Maintain safety, quality and compliance standards with digital checklists that keep inspections, audits and quality control checks on schedule across every site and shift
Create powerful workflows by connecting your day-to-day tools and software, allowing teams to manage supply chain tasks from one place
Gain greater visibility and transparency with analytics reporting that shows where delays are happening before they affect your customers
Take advantage of our comprehensive features to keep your supply chain moving and your lead times under control.
