What is Elevator Service Software?
An elevator service software is a tool designed to streamline the operations of businesses that install, service, and maintain elevators. It’s a crucial tool for building management that encompasses a range of functionalities that help in scheduling, dispatching, tracking, and reporting on elevator service calls. This software often incorporates additional tools to manage inventory, invoicing, customer relationships, and compliance with industry-specific safety regulations.
Importance
Elevator service platforms are essential for managing the complex operations involved in maintaining and servicing elevators. They streamline processes such as scheduling maintenance, assigning technicians, and tracking service histories, ensuring that all tasks are completed efficiently and on time. With these platforms, elevator service companies can improve client communication, respond to issues quickly, and reduce the risk of service disruptions, enhancing safety and reliability. This digital tool also ensures the safety of employees working in confined spaces. On top of that, these platforms offer features like inventory management, real-time tracking, and invoicing, which help service providers manage their resources more effectively. Companies can automate administrative tasks, maintain regulatory compliance, and improve overall operational efficiency by using specialized software. This not only reduces costs but also improves customer satisfaction by providing faster, more reliable service.
Key Features
Different elevator service platforms come with different features. While teams are free to choose any platform that serves their needs, the software must have the following key features:
How to Choose the Right Elevator Service Software
Comparing options is the best way to find the right elevator service software for your needs. Here’s a simple breakdown of the platforms above to help you find the right fit for the team:
Elevator Service Software | Free Version | Paid Plan | Mobile App |
Mitti (by SafetyCulture) | Yes | $24/seat/month* | Yes |
LiftKeeper | No | Contact vendor for pricing | No |
Method | No | $15/field crew technician/month* | Yes |
Jobber | No | $19/month* | Yes |
ServiceTitan | No | Contact vendor for pricing | Yes |
Field Force Tracker | No | $99.99/month | Yes |
WorkWave | No | Contact vendor for pricing | Yes |
* billed annually
