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Hospitality

Browse hospitality templates, checklists, and training courses created for guest services, safety checks, and daily hospitality operations. Help your teams keep standards consistent, support staff training, and deliver a reliable experience for every guest.

Browse Hospitality

9,758 results
  • 5 Star OER Readiness Checklist
    Template

    5 Star OER Readiness Checklist

    Getting Ready For An OER

    by Barb Bernier, from the Community
    Downloads: 200+
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  • JITB Mystery Shop Checklist
    Template

    JITB Mystery Shop Checklist

    Use this JITB mystery shop checklist to evaluate drive-thru service and food quality at a quick service restaurant. Review greeting time, order accuracy, menu board condition, and order confirmation. Track speed of service from speaker to window, note hold times, and capture delivery times. Inspect cleanliness and condition of lanes, windows, exterior, signage, parking lot, and dumpster area. Assess employee appearance and hospitality, confirm thank you and smile. Verify bagging, receipt, condiments, and napkins. Check temperatures for fries, burgers, and chicken, and rate taste, freshness, and build standards. Add photos, measurements, and comments to create actionable insights.

    by Christopher Soto, from the Community
    Downloads: 200+
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  • 2013 BSA - RH
    Template

    2013 BSA - RH

    2013 BSA Self Audit

    by Faraz Ahmed, from the Community
    Downloads: 200+
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  • Relatório de Auditoria de Higiene e Qualidade
    Template

    Relatório de Auditoria de Higiene e Qualidade

    Modelo de checklist para auditoria de higiene e qualidade em serviços de alimentação e varejo. Abrange armazenamento (PVPS, validade, temperatura), higiene de instalações, produção e manipulação (EPI, lavagem das mãos, prevenção de contaminação cruzada), áreas de venda e refeições (equipamentos, exposição, amostras), gestão de resíduos e documentação. Alinhado às normas brasileiras RDC 275, RDC 216 e CVS 5/2013 para reforçar segurança dos alimentos, organização e conformidade operacional.

    by MICHELE SCARTON, from the Community
    Downloads: 200+
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  • Restaurant Service Quality Assessment Guidelines
    Template

    Restaurant Service Quality Assessment Guidelines

    Comprehensive guide for evaluating restaurant service quality across drive thru and dine in experiences, covering cleanliness, customer service, speed, and order accuracy.

    by Matt Kelly, from the Community
    Downloads: 200+
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  • KFC 5 Point Checklist
    Template

    KFC 5 Point Checklist

    A detailed operational checklist designed for KFC restaurant audits and daily operations management. This document covers essential areas including food safety protocols, profitability metrics, maintenance procedures, and overall experience evaluation. The checklist includes specific items such as hand wash station compliance, upselling targets, cost management goals, equipment maintenance, and emergency procedure awareness. Created as part of SafetyCulture's solution templates, this checklist serves as a practical tool for restaurant managers and staff to maintain consistent standards and operational excellence. While designed with KFC operations in mind, it provides a structured approach to restaurant management and safety compliance that can be adapted for various food service environments.

    by Vishal Kapur, from the Community
    Downloads: 200+
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  • CEV customer POV
    Template

    CEV customer POV

    Mystery Shopper audit for use at Starbucks

    by Liz Gleeson, from the Community
    Downloads: 200+
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  • Wt Lunes - Tradicional
    Template

    Wt Lunes - Tradicional

    Cinépolis

    by Anacaren Varela, from the Community
    Downloads: 200+
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  • Kingsway Bar Closing Checklist
    Template

    Kingsway Bar Closing Checklist

    Manager bar closing checklist

    by nigel alexander, from the Community
    Downloads: 200+
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  • FreshLine Лайн-чек 1.14
    Template

    FreshLine Лайн-чек 1.14

    Чек-лист FreshLine для лайн-чека в заведении общественного питания. Включает требования к оборудованию и температурным режимам, контроль витрин и холодильников, сроки хранения и качество молочных продуктов, сыра, мяса, рыбы, овощей и соусов. Описаны нормы нарезки, порционирования и выкладки, проверка барной витрины, супов и десертов, правила для морозильной камеры. Подходит для ежедневных проверок кухни и фронт-линии.

    by Ekaterina Korop, from the Community
    Downloads: 200+
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  • SAISD KITCHEN EVALUATION 2013-2014
    Template

    SAISD KITCHEN EVALUATION 2013-2014

    A detailed inspection framework for school food service operations that ensures compliance with health and safety standards. The checklist covers key operational areas including serving line procedures, cashier responsibilities, food handling and temperature control, sanitation protocols, inventory management, equipment maintenance, and administrative requirements. It emphasizes proper food safety practices, customer service standards, and documentation requirements. The checklist serves as a crucial tool for maintaining quality control in school cafeterias, ensuring both regulatory compliance and optimal service delivery. Special attention is given to food safety temperatures, proper storage practices, cleanliness standards, and required documentation, making it an essential resource for school food service managers and supervisors.

    by Jennifer Sides, from the Community
    Downloads: 200+
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  • Recepción Iguala Edificios
    Template

    Recepción Iguala Edificios

    Versión 2.1 01/12/2017

    by Rodrigo C, from the Community
    Downloads: 200+
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  • NWTC Unit Management Health Check
    Template

    NWTC Unit Management Health Check

    Use the NWTC Unit Management Health Check to evaluate restaurant operations across FOH and BOH. This comprehensive audit covers exterior and entrance standards, waiter stations, furniture and table layout, bar setup and shop window, coffee equipment, cellar safety and gas storage, and staff knowledge. It includes checks for menus, allergen procedures, hygiene, stock rotation, and glassware standards. The template also reviews maintenance, pest control, toilets, health and safety, fire compliance, office management, daily duties, staff boards, and GDPR to keep sites on brand and compliant.

    by Katrin Toots, from the Community
    Downloads: 200+
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  • Internal Audit Checklist - Hygiene and GMP - Personal Practices, Food Handling
    Template

    Internal Audit Checklist - Hygiene and GMP - Personal Practices, Food Handling

    Internal audit checklist for hygiene and GMP associated with personnel in factory

    by Kenley Moore, from the Community
    Downloads: 200+
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  • Nandos Menu Launch 2016 Audit Guidelines
    Template

    Nandos Menu Launch 2016 Audit Guidelines

    Comprehensive audit guidelines for Nandos 2016 menu launch, covering Fino Platter, Mediterranean Salad, and Vinho Spritzer specifications, presentation, and service standards.

    by Maxine Pears, from the Community
    Downloads: 200+
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  • PCI-DSS : PROPERTY SELF CONTROL CHECKLIST
    Template

    PCI-DSS : PROPERTY SELF CONTROL CHECKLIST

    Starwood Hotels & Resorts, Regional - Thailand Vietnam Cambodia

    by Monster Petcharoon, from the Community
    Downloads: 200+
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  • GYM EQUIPMENT AUDIT
    Template

    GYM EQUIPMENT AUDIT

    GYM EQUIPMENT OVERVIEW

    by Raymond Brannan, from the Community
    Downloads: 200+
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  • 2 - Check List Front Office - Turno Tarde
    Template

    2 - Check List Front Office - Turno Tarde

    2 - Check List Front Office - Turno Tarde

    by Hotel InterContinental S√£o Paulo, from the Community
    Downloads: 200+
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  • MOD Report - W Bali Retreat and Spa - Seminyak
    Template

    MOD Report - W Bali Retreat and Spa - Seminyak

    For personal device downloading

    by MOD Users, from the Community
    Downloads: 200+
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  • CG - Big 12
    Template

    CG - Big 12

    Monthly Auditing Checklist

    by Carlo Reyes, from the Community
    Downloads: 200+
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  • Internal Audit BRC Food v7
    Template

    Internal Audit BRC Food v7

    Internal audit against BRC Food v7 requirements

    by John Currie, from the Community
    Downloads: 200+
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  • Region 9 - Fast Assessment Form version 2.0 08/30/13
    by Burawat Saksudhiyakom, from the Community
    Downloads: 200+
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  • Wawa Business Readiness Checklist
    Template

    Wawa Business Readiness Checklist

    This Wawa Business Readiness checklist supports convenience store and food service operations. It covers customer interaction at registers and service areas, safety and sanitation practices, proper stacking and hazard cones, coffee and cappuccino availability and cleanliness, self-serve beverage area standards, full-service beverage ingredient availability and area upkeep, cold box stock and coding, express case and bakery presentation, sneeze guard and CAT area cleanliness, food service minimums and coding, steamtable CAT accuracy and availability, restroom cleanliness and supplies, vestibule upkeep, signage and promotions accuracy, and exterior conditions. Use it to ensure a clean, safe, well-stocked, and guest-focused store experience.

    by Bill Todd, from the Community
    Downloads: 200+
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  • Management Health Check
    Template

    Management Health Check

    Mgt and Restaurant Health Check

    by Katrin Toots, from the Community
    Downloads: 200+
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Keep hospitality safety and quality standards consistent, every shift

Use hospitality courses, checklists, and templates to align teams faster and keep standards consistent across every shift. SafetyCulture’s Content Library gives you ready-to-use resources, so you’re not starting from scratch when it comes to safety, quality, and compliance.

Operational efficiency is key to customer satisfaction

Everything is designed to help you save time, reduce risk, and keep operations running smoothly, even during busy service periods or with high staff turnover. You can roll out clear guidance quickly, train teams on the right way to work, and make sure critical checks don’t get missed.

Here are a few ways these resources support day-to-day hospitality operations:

  • Build consistent food handling habits with food safety standards courses that help teams follow regulations and prepare food safely every shift.

  • Stay audit-ready with restaurant and food safety audit templates that make it easier to spot gaps and address issues early.

  • Keep kitchens running smoothly using kitchen SOP checklists that guide prep, cleaning, and equipment checks.

  • Strengthen food safety compliance with Hazard Analysis and Critical Control Point (HACCP) plan templates that clearly outline hazards, controls, and monitoring steps.

All resources are fully digital and easy to adapt to your workflow. When used inside the SafetyCulture platform, they also help you track completion, spot issues earlier, and keep standards visible across your hospitality operations.