This course provides essential knowledge and skills to help retail employees effectively identify and address theft in the store environment. In this course, participants will learn how to observe suspicious customer behavior, implement preventive measures, and follow proper procedures for documenting theft incidents.
By the end of the course, learners will be equipped with practical skills to manage theft-related situations professionally and help create a safer retail environment.
With Mitti you can
With Mitti you can
The full course includes
- Understanding Theft in Retail
- Recognizing Signs of External Theft
- Addressing External Theft
- Final Assessment
About author
Mitti (by SafetyCulture) is the operations system for every site, shift and standard. Trusted by over 80,000 organisations, Mitti brings your people, operational data and workflows into one operating picture. From the frontline to the boardroom, it gives everyone a clear understanding of what's happening, highlights what needs attention and recommends what to do next. Every inspection completed, issue raised and action taken becomes intelligence your teams can use to improve every day.