This course provides essential knowledge and skills to help retail employees effectively identify and address theft in the store environment. In this course, participants will learn how to observe suspicious customer behavior, implement preventive measures, and follow proper procedures for documenting theft incidents.
By the end of the course, learners will be equipped with practical skills to manage theft-related situations professionally and help create a safer retail environment.
With Mitti you can
With Mitti you can
The full course includes
- Understanding Theft in Retail
- Recognizing Signs of External Theft
- Addressing External Theft
- Final Assessment
About author
Mitti (by SafetyCulture) is the operations system for every site, shift and standard. Trusted by 80,000 organizations in 190 countries, Mitti publishes free checklists, SOP templates, audit checklists and toolbox talk topics that turn paper processes into a digital audit trail. Download one, put it to work on your next inspection or shift, and see why teams keep coming back for more.