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Telecommunications & Media
Access telecommunications and media templates and training courses to support equipment installation, incident reporting, and customer-facing work. Help your teams reduce rework, keep quality consistent, and manage day-to-day operations across projects and sites.
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Clearvision Post QA Checklist Version 3
Use this telecommunications quality assurance checklist to inspect fibre installation work outside and inside the boundary. Capture photos and notes for trenching in soft and hard surfaces, reinstatement, aerial works, surface mounting, and fibre management. Verify IFDB, FAT, BUDI, FTP, and ONT installation, VoIP connection, site cleanliness, and record pass or fail results with corrective actions.
by Rhyan Reynon, from the CommunityDownloads: 10+Get - Template
Rapport d'accident réseau télécom
Ce modèle de rapport d'accident aide les équipes télécom à consigner rapidement un incident sur l'infrastructure du réseau. Renseignez le site, la date et le préparateur, décrivez le nœud concerné, les équipements touchés et leur nombre. Inventoriez le câblage (transport, distribution, raccordement), les PDZ et PBO affectés, ainsi que les abonnés raccordés et impactés. Enregistrez les informations relatives aux personnes accidentées, y compris la distinction entre personnel de l’opérateur et tiers. Ce rapport structuré facilite l’évaluation des dommages, la priorisation des réparations et la coordination avec les parties prenantes pour un rétablissement de service plus rapide et conforme aux procédures.
by Li ANDO, from the CommunityDownloads: 10+Get - Template
Satellite Phone Checklist
This satellite phone checklist helps teams verify device readiness before field operations or emergencies. It guides users through monthly testing, including power and battery status, SIM and network checks, signal strength assessment, call tests with documented contact details, and model verification. It also prompts user training confirmation and photo capture of the phone and accessories. Use this to standardize satellite communication checks and improve reliability during critical events.
by Howard Mason, from the CommunityDownloads: 10+Get - Template
FTTH Build Walk Off Report Phase 1 Template
Document your fiber to the home Phase 1 build walk off with this structured template. Capture site information and access requirements, note fire regulations and confirm fire clips on trunking and above doors, record ceiling hatches and internal or external drop cables, and document any fire stopping. Log distribution points with locations, served properties, cable photos and notes, plus comms cabinet details and access keys. Attach photos, red line drawings, and complete sign off to verify work quality and compliance.
by Andy Holland, from the CommunityDownloads: 10+Get - Template
IRS Faceplate Report 1.0 Installation Checklist
This IRS Faceplate Report template helps technicians document Integrated Reception System faceplate installations in residential units. Capture job details, fire stopping on both sides of drilled holes, and photo evidence before and after sockets are fitted. Record living room and bedroom socket installs for IRS, fibre, and Virgin services, then test and verify signal levels between 55 dB and 65 dB using TV or satellite analyzers. Log connected and tested equipment including Freeview, Freesat, Sky, foreign receivers, and radio. Add notes for deviations, attach photos of working customer equipment and connections, and obtain resident sign off to confirm satisfactory completion.
by Nelio Goncalves, from the CommunityDownloads: 10+Get - Template
NBN Handover Package (HOP) Template
This NBN Handover Package (HOP) template helps telecom teams capture and present complete site build documentation. Sections cover title and site details, pre-build checks, construction and expansion, mounts, aircraft warning lights, site access, power, signage, and earthing. It also includes technical components such as sector layout, active antennas, microwave links, GPS, cabinets, RBS, shelters, and BBS. Use it to standardize evidence, speed approvals, and ensure compliance when handing over fixed wireless or telecom infrastructure sites.
by Muddassir Sabir, from the CommunityDownloads: 10+Get - Template
Relatório de Auditoria Netlink para Supervisores
Este modelo em português foi concebido para supervisores da Netlink realizarem auditorias em obras de telecomunicações. Inclui secções para caracterização da intervenção, verificação de documentação legal em obra, acesso e sinalização do local, andaimes e escadas, EPI e EPC, avaliação de campos eletromagnéticos e atmosferas potencialmente perigosas com dosímetro ou medidor de gás, condições de emergência como kits de primeiros socorros e extintores, e requisitos de formação e organização. Traz ainda um registo estruturado de não conformidades com classificação de gravidade, prazos de resolução, medidas preventivas e responsabilidades, permitindo rastreabilidade e melhoria contínua da segurança e conformidade.
by Beatriz Teixeira, from the CommunityDownloads: 10+Get - Template
Flash 9 Check
This Flash 9 check template guides field teams through inspecting fiber optic pits and Flash9 closures. Verify tube lengths are cut and capped, ports are sealed, the swing arm operates correctly, and a spare O-ring is available. Check that all labels align with records, fibre is correctly managed on trays, and the joint bundle is wrapped in Eziwrap and secured with velcro. Record any issues related to UFBC activity. Capture initial and completed photos with lid and dome on or off, and confirm pit bolts are installed before completion.
by Mel Dawson, from the CommunityDownloads: 10+Get - Template
Customer Visit Checklist
Use this customer visit checklist to standardize field service visits for telecom and media installations. Record job number, technician code, engineer, and job type. Log health and safety notes including ladder use and job classification such as SAT, DAT, or DTH. Document work completed and attach photos of the dish, cable route, eye bolt, and entry hole. Confirm customer communication, including ETA provided, on demand setup, awareness of NPS surveys, and promotional text messages. Capture an NPS rating and assess overall service quality from the customers perspective. Fully editable and mobile friendly for consistent service delivery and quality tracking.
by Daniel Cain, from the CommunityDownloads: 10+Get - Template
Subdivision Scoping Document (F1 & F2)
This F1 & F2 Subdivision Scoping Document helps field engineers and planners scope fibre network builds for subdivisions and rights of way. Capture connection types (ABF, fixed fibre, aerial), confirm ducts from BDD pits to boundary, note FAT/cabinet location and distance, and verify pole condition and IDs. Record terminal needs (IFDB, OFDC, RATs), available aerial routes, and total poles. Detail build steps with trenching and microtrenching methods, soft and hard surface lengths, and any drilling or thrusting required. Attach aerial views, photos of drop-offs, and design markups. Note special requirements (TMP, arborist, EWP) and collect customer availability. Address HS&E risks, including utilities, HV/HP proximity, working at heights, dogs, unprotected edges, and other site hazards.
by Irtiza Mumtaz, from the CommunityDownloads: 10+Get - Template
ADSL Survey Report V1.0 Template
Use this ADSL Survey Report V1.0 template to document telecom line readiness and kiosk requirements. Verify the ADSL number and dial tone at the distribution point and at the device end, apply test labels, and record cabinet, switching and port details. Capture kiosk data and power sources, access and breaker information, and note installation constraints such as ceiling or floor feeds and space clearances. Add photos of the kiosk and surrounding area to support installation planning and commissioning.
by Yvonne Ivanova, from the CommunityDownloads: 10+Get - Template
Inspecoes de Site Telecom - Ponta Delgada
Modelo de checklist para inspecoes de sites de telecom em Ponta Delgada, ideal para operadoras como Vodafone. Cobre verificacoes de construcao civil incluindo pavimentos, paredes, portas, janelas, loiças sanitarias e estruturas. Abrange eletricidade com quadros AC e DC, iluminacao, tomadas e equipamentos. Inclui HVAC com unidades interiores, ventiladores, grelhas, UTA, VRV, condensadoras e splits. Verifica sistemas de seguranca como deteccao e extincao de incendio, sinaletica e alarmes. Regista consumos de energia EDP, agua e sistemas power DC e AC, bem como horas de compressores UCC.
by Manuel Oliveira, from the CommunityDownloads: 10+Get - Template
FTTH 3rd Party Works Walk-Off Report
Use this FTTH walk-off report to document 3rd party works for 4th Utility fiber installations. Record site details, access requirements, fire regulations, trunking and fire clip compliance, internal or external cable routes, DP locations with photos, comms cabinet access and location, and red line drawings. Attach photos throughout and complete sign-off to confirm installation meets the job pack and safety standards.
by Nelio Goncalves, from the CommunityDownloads: 10+Get - Template
4Fibre Site Risk Assessment Checklist
Use this 4Fibre site risk assessment template from SCCI Alphatrack to identify hazards and document controls for telecom installations. It covers working at height with ladders, scaffolds and MEWPs, internal cable routes, cordons and signage, PPE, asbestos and dust, noise, manual handling, drilling, cutting, waste removal and permits to work. Guidance includes first aid, emergency routes, public protection, and non ionising radiation near roof transmitters. Capture site details, photos, residual risks and sign off to standardize safety across fibre projects.
by Nelio Goncalves, from the CommunityDownloads: 10+Get - Template
Cabling Sign Off Checklist for ICT Installations
This free cabling sign off checklist helps ICT teams confirm completed network installations before handover. Capture project reference, site and engineer details, and dates. Track first and second fix progress, data points and locations, and variances from drawings. Record patch panel IDs and cable end types such as glass end, surface mount plate, or flush face plate. Verify equipment installation across cabinet, UPS, firewall, router, switch, access point, and CCTV. Check cabinet location, device connections, Zabbix visibility, and monitor displays. Finally, collect engineer and customer names and signatures to complete sign off.
by Rebecca Bradley, from the CommunityDownloads: 10+Get - Template
Fiber Access Terminal (FAT) Quality Audit
This FTTx Fiber Access Terminal (FAT) quality audit template helps teams assess fiber drop installations and terminal boxes on site. Inspect FAT box condition, proper closure, and evidence with latitude and longitude. Verify cable management including use of cable ties, routing of drop cable loops inside the FAT, and absence of sags. Check sealant at the drop cable entry point, pigtail security, and whether any alarms are triggered on the FAT. Capture clear evidence photos for each item and escalate issues to designated leads when required. Use this checklist to maintain installation quality and network reliability across fiber deployments.
by Sai prasanna reddy Kota, from the CommunityDownloads: 10+Get - Template
Pole Survey Checklist
Use this Pole Survey checklist to capture exact location details and pole identifiers during field inspections. Record pole ID, X and Y coordinates, What3Words, and Cat and Genny findings. Add photos, site comments, and note whether traffic management is required and what type. Ideal for telecoms and utilities teams conducting routine pole inspections and planning safe works near underground services.
by SML Office, from the CommunityDownloads: 10+Get - Template
G.Network Customer Sign Off Template
Use this G.Network customer sign off template to finalize fibre installation handovers. Capture client details, ONT location and serial, required bandwidth, Ookla and handheld tester speed test results, and digital signatures from the customer, engineer, and peer reviewer. Add photos, notes, and corrective actions, then export reports to PDF, Word, Excel, or web link to document service verification and quality.
by Robert Janes, from the CommunityDownloads: 10+Get - Template
SML Fibre Daily Report
Capture daily fiber installation activities with this structured report. Log client, job packs, date, location, and team members. Record work types such as TRR, subduct, cable installation, splicing, and A55 blockage clearing. Enter distances roped, subducted, and cabled, plus cable types 48f, 144f, 288f and lengths installed. Track support kits, joints ready for splicing, and progress across multiple sections. Confirm daily risk assessment and finish with a signature before leaving site.
by SML Office, from the CommunityDownloads: 10+Get - Template
Checklist Équipements Piscine
Cette checklist d’équipements piscine aide les équipes à réaliser un contrôle journalier complet des installations d’un bassin hôtelier. Elle couvre le tableau d’alimentation et de commande, les lignes de filtration 1 et 2 (positions de la vanne 6 voies, pression et débit, backwash), les pompes balnéo, la chloration (galets) et l’injection Easiflo, le dosage du pH et du floculant, ainsi que le contrôle du niveau du bac tampon. Elle inclut aussi la vérification des réseaux hydrauliques, de l’éclairage du bassin et du bouton d’arrêt d’urgence, avec repérage d’éventuelles fuites. Idéale pour standardiser la maintenance quotidienne des piscines en hôtels et resorts.
by Christophe Salom, from the CommunityDownloads: 10+Get - Template
Region 2 Visit Q4 2016 Store Audit
Assess store performance across key telecom retail metrics and standards. This checklist covers GSV and SMB percentages, prepay, accessories, airtime, insurance, tablet attachment, fan scores, visual excellence, display compliance, sales standards, Qudini hosting, FCA use, team engagement and training, staffing and rota, stock and cash compliance, marketing activity, and Guru appointments, training, and showcases. Record observations, issues, and actions.
by Ash Bhopla, from the CommunityDownloads: 10+Get - Template
TM Field Visit Audit Checklist
Use this TM field visit template to evaluate telecom service engineers during on-site visits. Capture visit type, initial observations, and customer interactions, including issue discussion and viewing card checks. Verify health and safety compliance across SSOW, risk assessment, and PPE. Assess best service adherence and SM3 compliance, plus quality checks like stress tests and customer showcases. Record ACE discussions, hardware, packs and offers, and NPS handover. Summarize findings, add feedback, and collect engineer and manager signatures.
by Richard Gibbs, from the CommunityDownloads: 10+Get - Template
Comm Cable Cold Commissioning Checklist
This communications cable cold commissioning checklist helps teams verify installation quality and readiness of signal, Ethernet, and fiber cabling before handover. Sections cover site details, equipment identification, cable specification compliance with project design, installation and management, terminations, labeling, continuity and ID checks, Ethernet pinout and continuity, and optical fiber continuity and loss testing aligned with ANSI/TIA/EIA-568. Use the template to document findings, note reservations, capture contractor and client acceptance, and collect signatures for clear sign-off.
by Ricky Jones, from the CommunityDownloads: 10+Get - Template
As-Built Report Template for Fiber Installations
This as-built report template is designed for documenting fiber installation completion in multi-floor buildings. Capture required evidence with photos of splitters or PBOs, boot and capping, PIA live fiber, horizontal and vertical cabling spans, coils with fire ties, PVC trunking, ceiling hatches, galvanized tube containment, patress boxes, riser cupboards, tray cabling, and prepared drops. Record floor locations and fire-stopping with labels to verify quality and provide clear, handover-ready proof of works.
by Linas Ceslauskas, from the CommunityDownloads: 10+Get
Practical safety and quality resources for telecommunications and media teams
Give telecommunications and media teams faster access to the resources they need to do quality work. SafetyCulture’s Content Library is a centralized digital library of industry-standard instructional tools and quality control inspections, audits, and checklists built for everyday operations. Instead of building materials from scratch, you can easily provide instruction and manage operations with proven resources that support diverse workplaces.
Why digital resources matter
Digital resources make it easier to roll out guidance and standardize work across teams. Online access also helps teams respond faster to issues and apply updates without inefficient back-and-forths.
Explore how you can use the Content Library for your telecommunications and media operations:
Enhance dialogue with clients and customers through courses on call center customer service.
Monitor call quality with call dispatch logs and call monitoring checklists.
Guarantee safety and compliance with site survey reports and equipment installation templates.
Every resource in the Content Library is fully digital and ready to use, making it easy to adapt content to your workflows and share it across your team. When used within the SafetyCulture platform, these resources support better visibility, smoother inspections, and stronger safety and quality outcomes for your team.