10 assertiveness training courses

To help people build assertiveness through a positive outlook, this course talks about how having a 'can-do' attitude can make one a better leader and teammate. By tackling tricky problems and diffusing frustrations, you'll pick up useful skills to approach challenges with confidence. This positive approach not only boosts personal morale but also encourages a supportive team environment, making it easier for everyone to work together.

What's great about this free elearning resource is that it contains a variety of interactive elements, such as gamification, audio narration, and short video clips, to make learning more fun and engaging. You can take and complete your course at your own pace, anytime and anywhere, using your laptop or even mobile device.

• Scope: How to tackle ambiguous problems, diffuse frustration, be positive, learn & practice

AMA’s Assertiveness Training is another training course to consider if you want to acquire the necessary skills to interact more effectively and confidently with the people throughout your organization. Here, you'll be introduced to different behavioral styles, techniques to improve your self-esteem and self respect, and appropriate ways to show assertion in common workplace situations. It will also guide you through a 5-step model on how you can deal with conflict at all levels of the organization, as well as how to handle and provide constructive feedback.

For this course, AMA adopted a blended learning approach, combining instructor-led training with online pre-and post-seminar assessments and digital resources for higher learning retention. Just a quick heads up that this course can be pretty costly, especially for non-AMA members.

• Scope: Different behavioral styles, techniques to improve your self-esteem, appropriate assertiveness at work, conflict resolution, dealing with feedback

SkillShare’s Being Assertive in Appropriate Ways course will help you build your assertiveness through a series of short video lessons and hands-on projects. This course examines the three basic types of behaviors – aggressive, passive, and assertive – as well as how to balance the first two to achieve perfect assertiveness. It will also provide you with some strategies and techniques for saying no and dealing with other people's negative reactions to your assertiveness. This way, you’d be able to maintain a healthier and honest relationship with them.

Good news for busy bees like you, you can now take your assertiveness training on the go with the Skillshare app. Just make sure you're signed up for their monthly subscription to gain unlimited access since this course is only free for the first 7 days.

• Scope: Different behaviors, assertiveness methods and techniques, ways to say no, dealing with negative responses

In this Skillpath course, you’ll get a fresh take on solving communication problems, so your assertiveness will not result in messed-up interpersonal interactions. You’ll also gain a deeper understanding of the three “V’s” of communication — visual, vocal, and verbal – to help you steer clear of any miscommunication and ensure that your messages and negotiation are as clear and honest as possible. This course, while it only contains the basic concepts about assertiveness, isn’t exactly free. Unfortunately, you will have to pay $99.00 USD to gain access to its 90-minute program for one year.

• Scope: Solving communication barriers, the three “V’s” of communication, assertive techniques

Mandatory Training Group has put together its assertiveness training course Assertiveness and Self-Confidence to help anyone who wants to boost their self-confidence and express themselves confidently but appropriately. This course kicks off by defining what assertiveness and self-confidence each mean, generally and personally. It also outlines some common communication hurdles that may be hindering you from behaving assertively, followed by some tips to overcome them. This course ends with a helpful guide on how you can cope and deal with difficult behaviors that don’t agree with your assertiveness.

Upon completion, learners are required to take and complete an online course assessment to check their learning progress. Those who get a pass mark of at least 80% will be granted a free Continuing Professional Development (CPD) certificate.

• Scope: Definition of assertiveness and self-confidence, communication obstacles, coping techniques, dealing with difficult behavior

This confidence building course by the University of Waterloo unpacks the secrets how to assert yourself in all aspects of life, from home to workplace, and with your friends and family. Here, you’ll learn some specific verbal and nonverbal communication techniques and phrases, and assertive body language that will help increase your confidence and stand firm about your opinions and beliefs. It will also help identify some of your hidden self-canceling thoughts, and how you can replace them with a positive inner script.

This course comes 100% online, although just a quick heads up that it’s quite longer than most of the courses on this list. You will need at least 6 weeks to complete your lessons, followed by a 2-week period for the final exam. Successful completion will gain you a shareable and printable course certification from the University of Waterloo.

• Scope: Acting assertively in different situations, verbal techniques and phrases, assertive body language, overcoming self-canceling thoughts

Alison is a learning platform that offers this Building Your Confidence and Working Ethically course for free. This assertiveness training course outlines the basics of communicating with body language. It also provides a deeper understanding of self-confidence and ways to be assertive. The course wraps up with a discussion on ethics in the workplace and by the end of the course, your learners will be able to check their knowledge and understanding with an assessment test. A minimum score of 80 percent is required for successful course completion. While the course is available for free, official certificates are only available for purchase.

• Scope: Body language basics, assertiveness and self-confidence, business ethics

Assertiveness Training and Confidence Building is a personal development course by Silicon Beach Training. This assertiveness training course is intended to provide learners with practical advice and techniques in building confidence and developing an assertive approach for different workplace situations. It begins by discussing different behavior styles and ways to assess one’s own behaviors. Then, it further dives into handling difficult situations and establishes ways to apply an assertive approach, especially in different workplace situations. The online training delivery of this course is suitable for self-paced learning which includes access to the online portal, mock exams, course exams, and completion certificates. The course can be completed in one day, but 90-day access is given upon purchase.

• Scope: Understanding styles and behaviors, handling difficult situations, and applying assertive techniques

The Effective Communication course offered by Mitti (by SafetyCulture) recognizes the importance of improving communication skills when speaking to an audience – personally or virtually. This public speaking training course goes over topics, such as revamping communication skills, speaking publicly and effectively, and connecting virtually while still maintaining a personal connection. Through this public speaking training course, you and your employees will turn into better communicators who drive action among an audience, whether in person or online setting.

Mitti (by SafetyCulture) is a personalized learning platform that provides social learning features that allow learners to share their ideas on any lesson slide. You can use this to practice your communication skills and gather feedback.

• Scope: Improving communication skills when speaking, revamping communication skills, public speaking techniques, connecting virtually