Less chasing more improving
When something needs attention, Trackhouse uses Mitti to create Actions, assign follow-ups and alert the right people. That means less time chasing updates across the shop and more time focused on the cars.
“Using AI Assistant, we get live information instantly. This eliminates hours of walking, talking and writing things down”, says Eddie D'Hondt, Car Chief. “We don't have a lot of time here in the shop and car details have to be exactly correct. Using Mitti helps us access that data quickly and make decisions even quicker.”
The same pattern stands across all roles at Trackhouse: faster information leads to faster decisions. For Ben, that means getting ahead of issues before they slow the shop down, rather than chasing them down after the fact.
"I used to spend a lot of time going department to department. Now I can assign Actions, or send a Heads Up.".