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Information Technology

Browse Information Technology (IT) templates and training courses to support cybersecurity awareness, responsible Artificial Intelligence (AI) use, and hardware and software maintenance. Help your teams stay compliant, manage IT risks, and keep systems running reliably across the workplace.

Browse Information Technology

618 results
  • Mantenimiento de Equipo de TI 2023 (Proveedor Externo)
    Template

    Mantenimiento de Equipo de TI 2023 (Proveedor Externo)

    Plantilla en español para mantenimiento preventivo y correctivo de equipos de TI realizada por proveedor externo. Cubre identificación del usuario y ubicación, actualización de drivers y BIOS con Lenovo Vantage o Dell Command/Support Assist, verificación de antivirus y agente con versiones, diagnóstico de ServiceDesk, Umbrella, VPN y AnyDesk, estado de Windows Update y Office, configuración de red y RSC, revisión de hardware y batería, limpieza con fotos antes y después, y registro de firmas, área y evaluación del servicio para trazabilidad.

    by Cesar Alberto Landeros Cervantes, from the Community
    Downloads: 10+
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  • Ticket Monitoring Quality Assurance Checklist
    Template

    Ticket Monitoring Quality Assurance Checklist

    This Ticket Monitoring Quality Assurance checklist helps teams review IT service desk tickets for consistency and completeness. Verify that tickets are actioned within 15 minutes, include correct account and contact names, asset number, and location, and reflect the right business unit and department. Confirm accurate category and subcategory selection, appropriate priority, correct assignment and case type, and clear short descriptions. Ensure the full description contains sufficient detail and that notes are captured according to process. Use this template to improve data quality, streamline triage, and strengthen SLA compliance across your IT support operations.

    by Regomoditswe Semenya, from the Community
    Downloads: 10+
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  • Lidl Data Cabling Installation Phase 1 Signoff
    Template

    Lidl Data Cabling Installation Phase 1 Signoff

    This installation signoff checklist supports Lidl XXL Phase 1 data cabling works. Teams can capture pre- and post-install photos of cabinets and containment, record LAN and WAN switch details and serial numbers, verify rack labeling front and back, document cable routes and penetrations, and confirm grommet IP rating, fan unit power and temperature settings, and neat switch cabling. The form concludes with installation sign-off, store contact, lead engineer confirmation, and finish date for quality assurance and handover.

    by Niall Rhodes, from the Community
    Downloads: 10+
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  • Checklist de Campanha: QA e Integração
    Template

    Checklist de Campanha: QA e Integração

    Este checklist em português orienta a revisão de campanhas digitais antes do lançamento. Cobre auditoria inicial, integração visual e técnica (cores, fontes, previews), limpeza de código e ficheiros, validações de campos e mensagens de erro (YAML), testes de envio (welcome/viral), redirecionamentos, implementação de pixeis e tag adtrack, gravação na base de dados e requisitos gerais como barra de cookies. Inclui notas específicas para BR (dedupe interno) e FR (campanhas L’Oréal/Lancôme), com formatos de telefone e código postal. Reforça a necessidade de documentar ativações/desativações e de manter webservices e tags ativos após updates.

    by Denis Denis, from the Community
    Downloads: 10+
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  • Acta de Interventoría 2015-010 Corporación Profesional
    Template

    Acta de Interventoría 2015-010 Corporación Profesional

    Esta plantilla en español de Acta de Interventoría ayuda a documentar visitas de seguimiento a equipos y servicios relacionados con el Contrato 202 de 2014. Permite registrar hallazgos, evidencias y acciones derivadas de la supervisión, estandarizando la recolección de información para auditorías y control contractual. Úsela para mejorar la trazabilidad de actividades, responsabilidades y acuerdos, y para facilitar el cumplimiento de requisitos de calidad y reportes a las partes interesadas en proyectos de TIC y servicios técnicos.

    by Michael steveen Bolaños torres, from the Community
    Downloads: 10+
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  • Cyber Security Checklist
    Template

    Cyber Security Checklist

    This cyber security checklist helps IT teams assess and record the status of security controls across the organization. It covers people and ID policies, physical security of facilities and devices, account and password management, classification and protection of sensitive data, backup and disposal procedures, and incident and disaster recovery planning. It also reinforces security awareness training and compliance reviews to ensure policies are followed and risks are reduced.

    by Fangqiao Zhi, from the Community
    Downloads: 10+
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  • Vindex RFU-RFC Completion Form (VIN.Q.319)
    Template

    Vindex RFU-RFC Completion Form (VIN.Q.319)

    Use this RFU-RFC completion form to document site details and job information, capture CCTV and intruder alarm installation data, and complete commissioning checks. Record camera make, model, MAC and IP settings, confirm default credentials have been changed, and verify Stratocast connectivity and video playback. For intruder alarms, confirm engineer and master PIN updates, door contact tests, external siren, full set, and auto set/unset. Finish with commissioning sign-off including engineer and site contact names.

    by Adam Baxter, from the Community
    Downloads: 10+
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  • Preventative Maintenance Report
    Template

    Preventative Maintenance Report

    Use this Preventative Maintenance Report to guide commissioning and support transitions for AV and IT environments. The checklist covers support ticket review, client contact and GuardianCare updates, documentation and CAD as-builts, and detailed system inspections. Verify physical installation, electrical, rack serviceability, cable management, and labeling. Test control software and networking, including CineNet, Site Manager, Alpha processor, and encoders and decoders. Validate audio and video performance, video wall alignment and calibration, touch panels, user management, rooms, activities, and behaviors. Confirm KVM switching, video conferencing and VoIP, and complete backup and recovery tasks. Capture client sign off.

    by Malaki Lewis, from the Community
    Downloads: 10+
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  • Gutter Cleaning Inspection Checklist
    Template

    Gutter Cleaning Inspection Checklist

    Use this data-centre checklist to document and inspect critical facility and IT systems. Capture audit details, site and client information, and photos. Verify HVAC status and models, check UPS alarms and performance, confirm environmental monitoring and alarms, review CCTV recording and coverage, inspect generator controls and fuel readings, validate access control functionality, and assess fire system panels. Add notes, attach images, and record models and issues for each area, then finalize with sign-off. Ideal for routine data-centre operations, maintenance, and compliance reviews.

    by MOHD NOR NAHAR BIN NAYAN MEC234005, from the Community
    Downloads: 10+
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  • IT Business Continuity Plan Template
    Template

    IT Business Continuity Plan Template

    This IT business continuity plan template helps teams prepare for software and infrastructure disruptions. Define scope and objectives, list critical IT functions and systems at risk, rate business impact, and document clear recovery strategies, including backups, alternate systems, and required equipment. Assign BCP committee members, roles, responsibilities, and contact details to ensure a coordinated response. Use this template to standardize planning, accelerate recovery, and maintain essential IT operations during emergencies.

    by Harsheel Shetty, from the Community
    Downloads: 10+
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  • 8x6 Printer Roll Out Audit Checklist
    Template

    8x6 Printer Roll Out Audit Checklist

    This practical IT audit checklist helps teams plan, install, and sign off an 8x6 label printer rollout. Capture site details, document existing units, and record serial numbers and asset tags. Verify printer installation, drivers, firmware, and network configuration. Perform 6x4 and 8x6 test card prints to confirm label format and print quality. Add photos of units before starting, printers in situ, and a complete set after installation. Include evidence of cable management and cable tidy. Gather site contact information, obtain signatures, add comments, and complete sign-off to confirm readiness and compliance.

    by Martin Wood, from the Community
    Downloads: 10+
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  • Rough Project Scope Template
    Template

    Rough Project Scope Template

    This Rough Project Scope template helps AV/IT teams quickly define and communicate project intent. Document client and project details, request dates, target completion, estimated and not-to-exceed budgets, and key stakeholders with roles and contact information. Capture on-site contacts and collaboration or huddle space requirements, including group sizes and room usage. Use the structured fields to outline objectives, deliverables, milestones, schedule expectations, constraints, and assumptions so all parties share a clear understanding from kickoff. Ideal for standardizing scoping across AV/IT projects and aligning stakeholders before detailed planning.

    by Nicholas Lambert, from the Community
    Downloads: 10+
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  • Riber Surveillance Limited
    Template

    Riber Surveillance Limited

    This routine interim maintenance checklist for Riber Surveillance Limited guides technicians through a complete CCTV and electronic security system service visit. Tasks include visual inspections, cleaning camera housings and viewing windows, checking PTZ dome operation and alarm inputs, testing transmitting equipment to the ARC with secondary paths and audio announcements, verifying recording devices, UPS units, and low-voltage power supplies, and confirming time and date settings. It covers walk-testing movement detection, replacing batteries in wireless devices, inspecting connections for corrosion, validating camera presets on alarm, cleaning monitors, checking fuses and output voltages, updating site records, and replacing warning signs as needed. The checklist concludes with sign-off fields for engineer and customer.

    by Community
    Downloads: 10+
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  • NVR Change Checklist
    Template

    NVR Change Checklist

    This NVR change checklist guides engineers through upgrading or replacing a CCTV recording system. Record contract, client, site and location details, complete a dynamic risk assessment, and verify supporting systems. Capture cabinet photographs before and after, and document existing DVR type, number of cameras, PTZ units, and any faults. Specify the new NVR model, serial number, IP address, connected switch IP and port, and serials of interfaces such as ET901. Confirm operational status post install, test to CSC, and note any 240v multiblocks. List redundant equipment removed, attach the WEEE return label, add additional site notes, and obtain engineer and customer signatures for sign off.

    by Scott Macaulay, from the Community
    Downloads: 10+
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  • VX820 Install Sign Off VX680 to VX820 Upgrade
    Template

    VX820 Install Sign Off VX680 to VX820 Upgrade

    This installation sign off checklist supports upgrading VX680 payment terminals to the VX820. Record site details along with PTIDs and serial numbers for new and deinstalled PEDs. Document any new PDQ or EPOS switch installations and capture photos of the finished install, connections, and receipts. Confirm all PEDs display READY and complete end to end transaction and refund tests. Note issues for escalation, indicate device collection or storage, and collect engineer and manager sign off.

    by IT Dev Team, from the Community
    Downloads: 10+
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  • Ricoh Site Visit Plan Template
    Template

    Ricoh Site Visit Plan Template

    Use this Ricoh Site Visit Plan template to conduct structured site evaluations for managed print and document services. Verify cleanliness and safety, review BCP and ERP, confirm AOM and ESM sign-offs on high-risk items, check MOR delivery and tool updates, schedule and complete QSMs, review SPG sections, conduct GEMBA walks, meet key contacts, gather feedback, and ensure SharePoint records, billing, training, IDPs, recognition, P and L reviews, cost savings, and CAD actions are up to date. Capture findings and actions to drive continuous improvement.

    by Bryian Hildebrand, from the Community
    Downloads: 10+
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  • Alfabetización Digital para Mujeres
    Course

    Alfabetización Digital para Mujeres

    Este curso contiene actividades para que practiques lo aprendido en las sesiones en vivo del curso de Alfabetización Digital para Mujeres del Programa Segunda Oportunidad de ONU Mujeres.

    by SCE Global
    5 Lessons
    Downloads: 0
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  • Comodato de accesorios con firma digital
    Template

    Comodato de accesorios con firma digital

    Formaliza la entrega y recepción de accesorios de TI con un formato de comodato listo para firma digital. Registra tipo de equipo (mouse, monitor, mochila, módem, teclado y otros), marca, modelo, número de serie e IMEI, así como evidencias fotográficas. Incluye acta de entrega-recepción, políticas de uso, datos del usuario, áreas y unidad de negocio, y firmas de usuario y técnico. Ideal para control de activos, trazabilidad y cumplimiento interno.

    by Jose Maria Chavez, from the Community
    Downloads: 0
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  • Server Room Daily Check
    Template

    Server Room Daily Check

    Use this server room daily check template to standardize morning inspections across IT operations. Verify ambient room temperature, review server health, confirm daily database backups, and check primary and backup storage. Inspect CCTV NVR and cameras, network equipment such as Mikrotik, and connectivity from providers like Astinet, Biznet, and Indihome. This checklist helps teams document issues early, ensure redundancy is in place, and keep critical infrastructure online with fewer incidents and less unplanned downtime.

    by wilanda MIS, from the Community
    Downloads: 0
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  • Black Box Group Product Audit Report (INS)
    Template

    Black Box Group Product Audit Report (INS)

    This Product Audit Report INS template helps engineers assess installed products and systems. Record site details, engineer and audit date, installation type, and address. Capture deviations and observations with references, allocate points, evaluate workmanship, and calculate totals to produce a grade. Document corrective and improvement actions, including authority, dates, and report numbers where required. The form includes sections for auditor and auditee signatures and authority sign off, plus fields to confirm when significant actions are closed. Ideal for quality assurance and compliance checks during IT and communications installations.

    by Daniel Bracken, from the Community
    Downloads: 0
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  • Managed Services Prospect Walk-through Checklist
    Template

    Managed Services Prospect Walk-through Checklist

    Use this IT managed services prospect walk-through to collect a complete picture of a client's environment. Capture location details, hypervisor and server specs, shared storage, patch status, and email platforms. Record Microsoft 365 usage, licensing, backups, and workstation inventories. Assess network infrastructure including switches, firewalls, wireless, VPN and remote access. Note ISP bandwidth, antivirus, line-of-business apps, SQL versions, and general observations to scope MSP onboarding and ongoing support.

    by Tim Nepus, from the Community
    Downloads: 0
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  • Calibración 5S IT Car One v1
    Template

    Calibración 5S IT Car One v1

    Plantilla en español para realizar una auditoría 5S en la Oficina de IT de Car One. Cubre las 5S completas: clasificar, ordenar, limpiar, estandarizar y mantener, con foco en mantener criterios claros, respetar el rotulado y documentar rutinas de limpieza. Incluye verificación de seguridad en el puesto de trabajo, estado de instalaciones y mobiliario, y control de calibraciones internas con frecuencia quincenal. Diseñada para evaluar y mejorar el orden, la seguridad y la eficiencia en entornos de TI.

    by Valeria Vazquez, from the Community
    Downloads: 0
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  • Multilogin Feature Assessment Checklist
    Template

    Multilogin Feature Assessment Checklist

    This checklist helps IT and product teams evaluate multilogin functionality. Capture whether multi login is available, rate the user experience, and describe the setup process. Record the number of simultaneous sessions supported per account, note if two factor authentication is required, and document the date of the last update to the feature. Attach screenshots of the multilogin interface to provide evidence. Use this template to standardize access management reviews and ensure secure, usable authentication flows across your systems.

    by Sophia Grey, from the Community
    Downloads: 0
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  • Video Conferencing Resource Room Data Sheet
    Template

    Video Conferencing Resource Room Data Sheet

    This template helps teams capture all essential details for a video conferencing resource room. Record location and room name, Poly product part numbers, camera type, serial numbers, MAC addresses, IPs, and connected switch port labels. Document TC8 details and other peripherals, site resource names and emails, installer information, and outstanding issues. Verify setup with test calls and near and far end audio checks, and attach complete installation photos to standardize builds, audits, and handover.

    by Ciaran Mehlhorn, from the Community
    Downloads: 0
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IT safety & quality resources teams can access on- and off-site

Discover information technology courses and checklists in SafetyCulture’s Content Library, a centralized online resource where you can browse and access a variety of ready-made instructional and inspection materials. These digital resources give you quicker access to the information you need, right when you need it.

Efficiency through digital resources

Digital access means teams can pull in the right resource at the moment it’s needed. That reduces delays, supports better decision-making, and helps teams stay aligned as systems change.

Explore how your teams can apply Content Library resources:

  • Stay on top of current trends with courses on cybersecurity, AI, and Microsoft Excel.

  • Monitor security and equipment well-being with maintenance checklists.

  • Prevent further escalations with incident report forms.

Everything in this library is ready to use and fully digital, so you can adapt it to your workflow and share it across your team. And when you use these resources within the SafetyCulture platform, you unlock even more value—streamlined inspections, real-time insights, and a stronger safety and quality culture on every site.