Mitti
Mitti (by SafetyCulture) is the operations system for every site, shift and standard. Trusted by 80,000 organizations in 190 countries, Mitti publishes free checklists, SOP templates, audit checklists and toolbox talk topics that turn paper processes into a digital audit trail. Download one, put it to work on your next inspection or shift, and see why teams keep coming back for more.
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Job Safety Analysis
This generic job safety analysis can be used by a supervisor or safety official to analyze hazards and bring solutions for safer workplaces. Begin by filling out information about the job and employee participating in the inspection. The template then prompts the inspector to add steps, identify and capture hazards, and provide preventive measures. Lastly, it sums up the inspection by determining the kind of risk analyzed and asks for recommendations.
by MittiDownloads: 2,000+Get - Course
Handling Irate Customers (Call Center)
Handling irate customers is part and parcel of the job of a call center agent. Let's talk about the common types of difficult customers you may encounter, how to handle them, how to arrive at a call resolution, and some sample mock conversations.
by MittiGet3 LessonsDownloads: 2,000+ - Template
Basic Diesel Generator Maintenance Checklist
A basic diesel generator maintenance checklist is used to ensure that diesel generators provide good power quality. Engineers and operators can follow this template guide when performing their inspections: Perform physical and visual inspection of diesel generator. Take photo evidence of leakage, damages, and defects. Check the battery, oil and fuel condition. Provide overall condition assessment of diesel generator. End inspection with a digital signature and timestamp.
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Building Inspection Checklist
Use this building inspection checklist to assess the condition of your residential, commercial, or public use buildings. Review the building foundations, interior, exterior, plumbing, electrical system, and other aspects on your mobile device. Meet building code requirements and safety standards with this checklist. Rating System: Good - generally in good condition, only minor repairs needed Fair - requires major repairs Poor - needs replacement as the item is damaged beyond repair
by MittiDownloads: 2,000+Get - Template
Teacher Observation Checklist
This teacher observation checklist is used to evaluate the overall performance and teaching strategy of the educator to ensure a better learning experience for the students.
by MittiDownloads: 2,000+Get - Course
Construction Safety Week: Toolbox Talks
As a part of this year's construction safety week, this course has five days of daily toolbox talks that discusses how to reinforce our commitment as project teams, companies, and an entire industry to be connected, supported, and safe. By normalizing these discussions and providing the right tools and resources, we strengthen our connections and cultivate a safe space where everyone feels supported.
by MittiGet6 LessonsDownloads: 2,000+ - Template
Hand Hygiene Audit Checklist
Use this hand hygiene audit checklist to assess hand hygiene practices based on WHO's Five Moments and automatically measure the overall compliance score of unlimited hand hygiene observations.
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Daily Cleaning & Personal Hygiene Inspection (COVID-19)
This daily cleaning and personal hygiene inspection checklist helps facilities teams follow CDC guidance to prevent the spread of COVID-19. It covers cleaning and disinfecting high-touch hard and soft surfaces, correct bleach dilution ratios, and the use of EPA-registered disinfectants. The template also includes PPE and hand hygiene requirements, five-step handwashing, availability of hand sanitizer (60%+ alcohol), and employee readiness (uniforms, chemical handling, and PPE). General site checks span floors, walls, ceilings, windows, equipment, waste receptacles, front reception areas, and public restrooms, plus laundry handling and sanitation. Use this checklist to keep spaces presentable, clean, organized, and safe for staff and visitors.
by MittiDownloads: 2,000+Get - Course
Operating with Empathy
As leader, it is your responsibility to ensure your employees feel valued and lead in a way that contributes to an empathetic culture within your organisation.
by MittiGet3 LessonsDownloads: 2,000+ - Course
Food Safety & Document Control
Take this course to review the FDA, ISO, and other governing bodies' standards when it comes to food safety and quality control.
by MittiGet4 LessonsDownloads: 2,000+ - Course
Handling Objections with Emotional Intelligence
Objections must be handled with emotional intelligence for the most effective and least damaging outcome. We know the office politics can sometimes get in the way of what we set out to achieve at work, which is why your emotional intelligence skills must be up to scratch. Look no further than this 5-part emotional intelligence course to provide you with the essential skills to handle any objection that comes your way.
by MittiGet5 LessonsDownloads: 2,000+ - Template
Inspection for Retail Store Checklist
This Retial Store Checklist template can be used for inspecting sinage, entrances and exits and security for retail stores.
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Building and Maintaining Trust
Trust is the intangible asset that keeps leaders and their followers working together to achieve a collective goal. In this course, we will discuss the elements of trust, how trust is built, and how it is maintained from a leadership perspective.
by MittiGet4 LessonsDownloads: 2,000+ - Course
Security Personnel's Role in Handling Emergencies
The primary duty of a security officer is to protect life and property. Most of the time, security officers are the first responders to an emergency in the workplace. This course will discuss the role of security officers in responding to general types of emergencies such as fire hazards, bomb threats, and HAZMAT incidents. Source: "8-hour Pre-Assignment Training Course for Security Guards" by New York State Division of Criminal Justice Services (NYS DCJS)
by MittiGet3 LessonsDownloads: 2,000+ - Template
Electrical Installation Condition Report
This Electrical Installation Condition Report can be used by a trained professional or authorized electrician when conducting an electrical installation inspection. Start by providing details of the inspection such as purpose of report, date of last inspection, installation records, description of the premise and age of the installation. Next cite some operational limitations which are to be discovered during the inspection. Also write reasons and justifications to explain why they are impacting the task. Attach photo evidence of any damage or defects observed. Lastly, provide a summary of the installation condition and rate whether it is Safe or At Risk. Affix a digital signature to validate the audit.
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Leadership Strategy
In changing times, an organisation's leadership strategy also needs to change. Through this lesson, you will learn about the definition of leadership strategy, its importance, the essential skills and qualities of a strategic leader, specific leadership strategies needed to adapt to changes, and how some companies specifically adjusted their leadership strategies during the COVID-19 pandemic.
by MittiGet4 LessonsDownloads: 2,000+ - Template
Retail Store Operations Checklist
This Retail Store Operations Checklist can be used to evaluate the following: employees' product knowledge, facility cleanliness, product and window display's appeal to customers, and safety of item storage. Use SafetyCulture to download this template and use it as a base to create your own personalized store operations checklist that meets your store's standards.
by MittiDownloads: 2,000+Get - Template
Daily/Weekly Server Maintenance Checklist
Use this digitized template when performing your daily or weekly server maintenance. Selecting Daily or Weekly will automatically prompt the appropriate items to check for the day/week.
by MittiDownloads: 2,000+Get - Course
Toolbox Talk Template
This toolbox talk template provides a simple framework for quick, focused safety discussions to raise awareness and ensure compliance before work begins.
by MittiGet3 LessonsDownloads: 2,000+ - Course
Crane and Hoist Operator Training
Crane operators, as well as personnel in proximity to the crane and hoists, must adhere to specific protocols and rules to ensure their own and others' safety during operation. This course gives a general overview of crane and hoist operator training in the manufacturing industry. The lessons will teach you (1) the general conduct of crane operators, (2) preventive crane maintenance and inspection, and (3) the use of hand signals to help guide the movement of loads. (Last updated: November 2024)
by MittiGet4 LessonsDownloads: 2,000+ - Course
Building Rapport
Every day is full of surprises, especially if your job involves talking to clients for hours. Let's prepare for these unexpected scenarios by going over the daily challenges you encounter at work, building rapport with your clients, and a simulation of how you can win them over in a conversation.
by MittiGet3 LessonsDownloads: 2,000+ - Template
Racking Inspection Checklist
This racking inspection checklist aims to identify exactly which components of warehouse racks are damaged. Instantly assign required actions to health and safety risks with the use of this checklist.
by MittiDownloads: 2,000+Get - Template
Management of Change (MOC) Procedure Template
Management of change procedure template helps safety officers identify and control occupational health and safety risks brought by organizational changes. Use this MOC template to review operational procedures and determine changes where risks may occur. Help the organization comply with legal and industry standards for workplace health and safety using SafetyCulture.
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Fire Safety Risk Assessment
A fire safety risk assessment is used to identify fire hazards and evaluate current fire safety protocols in a site to improve emergency plans. Small businesses can use this template to carry out fire safety risk assessments on simple premises (e.g small offices, shops, or industrial units etc). This template follows a simple 5-step guide provided by the UK Government.
by MittiDownloads: 2,000+Get