This checklist helps organizations manage the risks of violence and aggression during the COVID-19 pandemic. It prompts reviews of policies and procedures, inclusion of violence and aggression in COVID-secure risk assessments, and delivery of conflict management training. It covers pre-employment checks, assigning responsibilities, and guidance for frontline roles such as reception staff, door hosts, and call centers. The checklist reinforces incident reporting and whistleblowing, trend analysis of incidents, and building a culture where employees can safely report concerns. Linked Aviva Loss Prevention Standards provide additional guidance.
With Mitti you can
With Mitti you can
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Mitti (by SafetyCulture) is the operations system for every site, shift and standard. Trusted by 80,000 organizations in 190 countries, Mitti publishes free checklists, SOP templates, audit checklists and toolbox talk topics that turn paper processes into a digital audit trail. Download one, put it to work on your next inspection or shift, and see why teams keep coming back for more.