This checklist helps organizations manage the risks of violence and aggression during the COVID-19 pandemic. It prompts reviews of policies and procedures, inclusion of violence and aggression in COVID-secure risk assessments, and delivery of conflict management training. It covers pre-employment checks, assigning responsibilities, and guidance for frontline roles such as reception staff, door hosts, and call centers. The checklist reinforces incident reporting and whistleblowing, trend analysis of incidents, and building a culture where employees can safely report concerns. Linked Aviva Loss Prevention Standards provide additional guidance.
With Mitti you can
With Mitti you can
About author
Mitti (by SafetyCulture) is the operations system for every site, shift and standard. Trusted by over 80,000 organisations, Mitti brings your people, operational data and workflows into one operating picture. From the frontline to the boardroom, it gives everyone a clear understanding of what's happening, highlights what needs attention and recommends what to do next. Every inspection completed, issue raised and action taken becomes intelligence your teams can use to improve every day.
