10 administration training courses

Also from Mitti (by SafetyCulture), How to Attend and Host Meetings is an administration training course that will teach your employees the importance of meetings and how they can make them effective. In just 5 lessons, they will learn why meetings are important, how to better participate and collaborate effectively in meetings, how to host meetings, and how to make a meeting productive. At the end of the course, learners will go through a lesson review where they will interact with game-like lesson slides, answering true or false to different questions.

The lesson review isn’t the only lesson in this course that encourages learners to engage and interact with their learning. Throughout the course, they will be able to scroll down slides, click on expandable lists, answer multiple-choice questions, erase images to reveal more information, and more. By engaging with the lesson material more, there will be a higher chance that they’ll retain the information and apply it to their tasks.

• Scope: Why meetings are important, participating in meetings, hosting meetings, making a meeting productive

The general definition of administration is the process of running a business. It’s important that your admin staff can also provide insight when presented with different reports, including financial data. So why not let your admin staff explore Mitti (by SafetyCulture)’s Business Operator course. Here, they will learn how business operators contribute to the business by consistently generating profits in line with company targets. The course introduces skill sets that are necessary for ensuring growth and demonstrates the importance of understanding and mastering financial management. Additionally, this course has a lesson on risk management and accountability.

• Scope: Economics of business, setting a direction and planning, operational follow-through, accountability, issue and risk management

Nowadays, almost every organization makes use of spreadsheets for different purposes and reasons. Have your admin staff become knowledgeable with Microsoft Excel so that they know how to store, organize, and analyze data better. Getting Started with Microsoft Excel is a three-lesson course that goes through the basics of the software like spreadsheets, interfaces, and charts. It also teaches employees how to create a workbook and do basic Excel functions like COUNT, SUM, and AVERAGE. Learners will find Microsoft Excel simple once they complete these tutorials and gain a better understanding of the application.

• Scope: The Excel environment, creating workbooks, basic Excel functions

The Ultimate Guide to Personal Productivity is another administration training course designed to drive employees. This course teaches staff how to identify their own specific work styles and habits to increase productivity. It begins with a guide on time management, and then goes over various ways of dealing with interruptions, staying focused, and getting more done. Motivation and productivity typically come together. Employees who can't manage their time are more likely to get overworked, which leads to a loss of motivation. Knowing how to manage productivity keeps people motivated to do their best work and increase their competencies.

This course is readily deployable for your team because it is available in Mitti (by SafetyCulture)'s course library. While this is geared toward retail employees, Mitti (by SafetyCulture)'s drag-and-drop learning creator tool allows you to add your personal tips and advice to fit your company's needs.

• Scope: Time management, getting things done, attention to detail

Mitti (by SafetyCulture) offers a Diversity and Inclusion course that covers fundamental ideas including diversity and inclusion, unconscious bias, and learning how to build an inclusive business. Based on the helpful recommendations presented in the inclusive language course, teams will learn how to communicate successfully without offending anyone. This is useful for admin staff who are always dealing with different types of people. Companies take advantage of the benefits of a diverse workforce by taking this course and creating a dynamic workplace where your team can learn, contribute, grow together, and foster teamwork.

Each lesson in this course can be completed in as little as five minutes thanks to the microlearning design approach of breaking down long-form content into smaller chunks. Mitti (by SafetyCulture) is a training software that you can access from any device, so you can do this at any time and from anywhere.

• Scope: Introduction to diversity and inclusion, unconscious bias, cultivating an inclusive organization, inclusive language

Because email is the primary means of communication for most businesses, it's only natural to include an e-mail communication course to help admin staff improve their digital communication. If everyone can properly explain what they need in their messages, a lot of time will be saved, which is something that administration skills work to solve. The Effective E-mail Communication course from Mitti (by SafetyCulture) covers the what, when, why, and how of e-mail communication. With only five lessons, employees will be able to finish this simple training in no time and learn more about effective written communication.

• Scope: The ‘why’, ‘what’, ‘when’, and ‘how’ of effective e-mail communication

Difficult conversations are inevitable, especially in an environment where people spend so much time together. Mitti (by SafetyCulture)'s Managing Difficult Conversations is designed to give corporate teams advice and tactics for dealing with conflicting dialogues. Everyone's voice deserves to be heard, whether it's a conflict between coworkers, a leader and an employee, or an employee and a client. This administration training course includes themes including prioritizing difficult talks, handling and approaching challenging conversations, active listening, providing negative feedback, and apologizing. It also goes through frequent mistakes that people make during challenging conversations and how to spot them.

This course uses gamification and includes games and quizzes to make learning more enjoyable and engaging for your team. Any boring training session becomes more approachable, interesting, and enjoyable. This also aids in raising course completion rates, giving you peace of mind that your learners are completing their courses.

• Scope: Importance of difficult conversations, common mistakes, handling and approaching difficult conversations, giving negative feedback, delivering an apology

Problem Solver teaches learners and thinkers how to solve problems in a systematic, logical, and data-driven manner. This course begins by defining creative problem solving and its significance. It also delves into the many principles and types of creative problem-solving strategies to provide learners with a firm foundation in conquering various hurdles and determining the root cause of these issues. The book then goes over many sorts of decision-making to help students be ready for any situation and boost both their problem solving skills and leadership skills.

The Achievements feature in Mitti (by SafetyCulture) makes encouraging and motivating your staff simple, which is considered a benefit of online learning. With customizable banners and badges, achievements are a unique way to honor your team's progress and keep them interested throughout their training.

• Scope: Creative problem solving, principles of problem-solving, types of problem-solving, types of decision making

Work may be exhausting, particularly on busy days. Employees are urged to de-stress through pleasant events and team bonding to help balance things out. Work Hard, Play Hard: Bringing Fun Into Your Workplace is the last administration training course on this list and covers the importance of a fun workplace, team development, diversity and inclusion through play, and remote work practices. Admin staff can apply the lessons in this course to make work less boring and maybe a bit more fun. This helps in keeping employees motivated and happy, potentially bringing long-term benefits to any company.

• Scope: Adults need fun, building teams, diversity and inclusion through play, strategies for remote working