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Hospitality
Browse hospitality templates, checklists, and training courses created for guest services, safety checks, and daily hospitality operations. Help your teams keep standards consistent, support staff training, and deliver a reliable experience for every guest.
Browse Hospitality
9,758 results- Course
All About Grilling Stations
The NFPA reports that untrained staff working at grilling stations are likely to have thermal injuries. In this course, let's familiarize you with the equipment you will need at the grilling station, some precautions to keep you safe, and some preventive measures you can take to ensure that your station is in its tip-top shape.
by SafetyCultureGet3 LessonsDownloads: 100+ - Course
Responsible Service of Alcohol (RSA) Refresher (NSW)
This course aims to provide participants with a refresher on NSW liquor laws and responsible alcohol service. By the end of the course, learners will be able to recall how to effectively navigate legal requirements, implement strategies to refuse alcohol service to intoxicated persons and minors, and reduce alcohol-related harm in licensed venues. (Last updated: September 2024)
by SafetyCultureGet4 LessonsDownloads: 100+ - Template
Bar Cleaning Checklist (Castle Leisure Group)
This bar cleaning checklist from Castle Leisure Group helps teams standardize daily close-down and weekly deep-clean tasks across bars and venues. Items include wiping fridges and gantries, washing glassware and drip trays, cleaning soda guns and nozzles, stocking and labeling fridges (FIFO), mopping floors and cellars, and polishing brass and copper. The template supports photos, notes, and corrective actions, plus digital signatures for accountability and easy sharing as PDF, Word, Excel, or web link.
by SafetyCultureDownloads: 100+Get - Course
Responding to Armed Robbery in Hospitality
This course provides a comprehensive overview of armed robbery, focusing on key concepts, patterns, and survival strategies. Participants will begin by exploring the definitions, mechanisms, and related offenses that may occur during such incidents. The course will then delve into assessing patterns of criminal behavior, helping participants recognize signs and key indicators and develop effective preparation strategies. Finally, participants will learn critical actions during an armed robbery, steps to follow post-incident, and their legal rights as employees who are victimized in such situations. By the end of the course, participants will be equipped with the knowledge and skills necessary to understand better, prepare for, and respond to armed robbery effectively. (Last updated: November 2024)
by SafetyCultureGet4 LessonsDownloads: 100+ - Template
Food Safety Self-Inspection (Restaurants)
This checklist is designed for restaurants to conduct daily or weekly self-inspections, ensuring compliance with HACCP and food safety principles. By regularly using this checklist, restaurants can proactively identify and address any deviations, maintain high food safety standards, and ensure the safe handling and preparation of food. We have a separate checklist for food manufacturers/distributors. This checklist has been certified by HACCP International to meet their requirements. While you may customize it to better suit your workplace, such modifications may result in the checklist no longer meeting HACCP International standards.Â
by HACCP InternationalDownloads: 100+Get - Template
Cal OSHA COVID 19 Checklist for Dine In Restaurants
This Cal OSHA checklist helps dine in restaurant operators plan and verify COVID 19 prevention controls. It covers worksite plan responsibilities, employee training, daily symptom screening, face covering use, and hygiene practices. It details cleaning and disinfection routines for dining rooms, bars, host stands, kitchens, and restrooms, including approved products and scheduling. The guide outlines physical distancing measures such as reservation management, guest screening, table spacing, barrier installation, queue control, and adjustments to break rooms and kitchens. It also recommends outdoor seating, takeout and delivery options, disposable menus and condiments, utensil handling, and procedures for investigating cases and notifying local health authorities.
by SafetyCultureDownloads: 100+Get - Template
Food Handling Checklist
Food handlers and other food workers can use this food handling checklist as a guide in following the 4 steps to food safety. This digital checklist also has temperature fields which automatically determine if the temperature entered is considered safe for the specific type of food. Food safety managers can also use this food handling checklist to ensure compliance with core safe food handling practices.
by SafetyCultureDownloads: 100+Get - Template
Clause 5 - Product Control - Global Standard Food Safety, Issue 9 Audit
One of a set of nine audit templates. This tool is designed to help you assess your operation against the requirements of the Standard and help prepare you for your certification audit. It can be used as part of your internal audit process and on it'/s own does not solely demonstrate the internal audit. Completing this template does not certify you against the standards. This should be by an external body.
by SafetyCultureDownloads: 100+Get - Course
Fire Prevention - Commercial Kitchens, Extract Systems and Cooking Ranges
This course examines how to manage and control commonly found kitchen fire hazards including those associated with cooking ranges and kitchen extraction systems.
by Aviva UKGet8 LessonsDownloads: 100+ - Collection
Kitchen Operations
SafetyCulture's standardized kitchen operations checklists ensure that staff across different shifts are aligned and consistent. Whether before opening, during service hours, or before closing, these kitchen checklists are helpful to any facility that prepares food.
by SafetyCulture5 itemsDownloads: 100+ - Template
Pubs COVID-19 Operational Advice and Risk Assessment
Comprehensive COVID-19 operational risk assessment template for pubs to reopen and operate safely. Covers staff advice, return to work checks, handwashing, PPE, training, kitchen hygiene, cleaning regimes, social distancing and table service, toilet management, ventilation, payment methods, customer journey and Test and Trace data capture. Includes guidance for guest rooms and reception, room service and housekeeping, takeaway operations, cellar safety, gaming machines, entertainment controls and managing outside areas. Based on UK Government and industry guidance.
by SafetyCultureDownloads: 100+Get - Template
Restaurant Customer Feedback Survey
Use this template to conduct surveys from restaurant customers.
by SafetyCultureDownloads: 100+Get - Course
Employee Illness Reporting For Food Service Operations
Proper food facility management includes ensuring that food handlers do not work when sick. This involves implementing organizational measures to identify individuals who may spread foodborne diseases to food, other staff, or customers. This course discusses the employees' and management's responsibilities in preventing the transmission of foodborne illnesses and what to do when certain symptoms are present. Designed for all food workers globally, this Employee Illness Reporting training can be delivered to your team today. It can be completed in under 35 minutes, and is accessible on any device. DISCLAIMER: This course has been certified by HACCP International to meet their requirements. While you may customize it to better suit your workplace, such modifications may result in the course no longer meeting HACCP International standards. (Last updated: September 2024)
by HACCP InternationalGet4 LessonsDownloads: 100+ - Template
Hotel Guest Feedback Form
Use this template to conduct hotel guest surveys and maintain brand standards.
by SafetyCultureDownloads: 100+Get - Template
USDA / ICN - Daily Food Safety Checklist
Use this checklist daily. Determine areas in your operations requiring corrective action. Record corrective action taken and keep completed records in a notebook for future reference.
by SafetyCultureDownloads: 100+Get - Template
Capstone Restaurant Visit Feedback Checklist
Evaluate restaurant operations and guest experience with this visit feedback checklist designed for Capstone Restaurant Group. Assess exterior lighting and signage, menu boards and POP, drive-thru performance, hospitality, uniforms, cleanliness of restrooms and dining room, food and drink temperatures, staffing and urgency, security, protein hold and closing procedures, and safety compliance.
by SafetyCultureDownloads: 100+Get - Template
Marriott Site Inspection Checklist
This Marriott site inspection checklist helps hotel teams and event planners assess property readiness against brand and guest expectations. Capture key property details such as address, contacts, transportation, and room counts. Review lobby and restaurant condition, cleanliness, menu quality, and public restroom standards. Check security and fire safety measures and verify ADA compliance. Evaluate sleeping rooms for decor, cleanliness, workspace, internet access, and amenities. Assess meeting rooms on availability, setup, lighting, sound, HVAC, equipment, elevators, and restroom proximity. Record rates, complimentary rooms, and overall scores to compare venues and document actions.
by SafetyCultureDownloads: 100+Get - Course
How to Make Pho (Fast Casual)
Let's make one of the most flavorful dishes in Vietnamese cuisine: Pho, or Vietnamese Rice Noodle Soup.
by SafetyCultureGet1 LessonDownloads: 100+ - Course
Safe Food Transportation
Ensuring the safety of transported goods is a vital responsibility across the entire food supply chain, especially for the food service and retail sectors, which are the last link before products reach consumers. This course is designed to follow the different HACCP principles exclusively for food transportation. By applying these principles, you'll learn to proactively prevent, eliminate, and reduce hazards through effective control measures, ensuring food safety from the point of delivery to the moment of consumption. Designed for all food workers globally, this Safe Food Transportation training can be delivered to your team today. It can be completed in under 15 minutes, and is accessible on any device. DISCLAIMER: This course has been certified by HACCP International to meet their requirements. While you may customize it to better suit your workplace, such modifications may result in the course no longer meeting HACCP International standards. (Last updated: December 2024)
by HACCP InternationalGet2 LessonsDownloads: 100+ - Template
Clause 6 - Process Control - Global Standard Food Safety, Issue 9 Audit
One of a set of nine audit templates. This tool is designed to help you assess your operation against the requirements of the Standard and help prepare you for your certification audit. It can be used as part of your internal audit process and on it'/s own does not solely demonstrate the internal audit. Completing this template does not certify you against the standards. This should be by an external body.
by SafetyCultureDownloads: 100+Get - Template
COVID-19 Food Business Reopening Checklist NT
Use this COVID-19 reopening checklist to help food businesses in the Northern Territory operate safely. It covers physical distancing for dining, takeaway and deliveries, hygiene and cleaning practices, adequate supplies of sanitizer, managing high-touch surfaces and waste, monitoring unwell staff, and clear communication of employer and employee responsibilities. Adapt the checklist to your premises and follow local guidance to stay compliant.
by SafetyCultureDownloads: 100+Get - Template
Food Truck Maintenance Checklist
A food truck maintenance checklist is used to ensure that a food truck is fully operational and in good condition. Use this checklist to mitigate potential risks for truck failures that can negatively impact the business. Ensure the safety of customers and staff by using this food truck maintenance checklist on a regular basis (preferably pre-opening).
by SafetyCultureDownloads: 100+Get - Template
Clause 7 - Personnel - Global Standard Food Safety, Issue 9 Audit
One of a set of nine audit templates. This tool is designed to help you assess your operation against the requirements of the Standard and help prepare you for your certification audit. It can be used as part of your internal audit process and on it'/s own does not solely demonstrate the internal audit. Completing this template does not certify you against the standards. This should be by an external body.
by SafetyCultureDownloads: 100+Get
Keep hospitality safety and quality standards consistent, every shift
Use hospitality courses, checklists, and templates to align teams faster and keep standards consistent across every shift. SafetyCulture’s Content Library gives you ready-to-use resources, so you’re not starting from scratch when it comes to safety, quality, and compliance.
Operational efficiency is key to customer satisfaction
Everything is designed to help you save time, reduce risk, and keep operations running smoothly, even during busy service periods or with high staff turnover. You can roll out clear guidance quickly, train teams on the right way to work, and make sure critical checks don’t get missed.
Here are a few ways these resources support day-to-day hospitality operations:
Build consistent food handling habits with food safety standards courses that help teams follow regulations and prepare food safely every shift.
Stay audit-ready with restaurant and food safety audit templates that make it easier to spot gaps and address issues early.
Keep kitchens running smoothly using kitchen SOP checklists that guide prep, cleaning, and equipment checks.
Strengthen food safety compliance with Hazard Analysis and Critical Control Point (HACCP) plan templates that clearly outline hazards, controls, and monitoring steps.
All resources are fully digital and easy to adapt to your workflow. When used inside the SafetyCulture platform, they also help you track completion, spot issues earlier, and keep standards visible across your hospitality operations.