Explore the key aspects of product packaging—from keeping items safe to showcasing your brand and supporting the manufacturing process. Dive into various materials, innovations, and industry best practices.
Product packaging is the process of designing and producing containers or coverings that protect, preserve, and present goods throughout the supply chain. On top of protecting the item, providing key information to consumers, and reinforcing brand identity, effective packaging aims to minimize waste per sustainability goals and external regulations.
Product packaging has been essential to human life for centuries, starting with simple natural materials like gourds and animal skins used to store food. Over time, it advanced with innovations such as Egyptian glass and Chinese paper. The Industrial Revolution brought greater efficiency through inventions like paper bags and cardboard boxes, and in the early 1900s, materials like cellophane and plastics were introduced, making products more visible and keeping them fresh.
Today, packaging is about much more than just protecting products. It combines protection, branding, design, and sustainability, all shaped by regulations and what consumers expect.
Packaging is a multifaceted and crucial component in modern manufacturing and production. Here are its key functions:
Ensures protection – It’s the first line of defense, safeguarding products from damage, contamination, and tampering throughout the supply chain.
Upholds branding – This serves as a powerful marketing tool, helping a product stand out on the shelf and giving customers their first impression of the brand.
Provides vital information – It ensures compliance with packaging regulations by providing essential product details, instructions, and legal information to the consumer.
Improves efficiency and sustainability – Well-designed packaging streamlines logistics, makes shipping more efficient, and meets the growing demand for environmentally friendly solutions.
Successful businesses understand that product packaging is more than just a container—it’s a strategic asset. Each aspect contributes to product success, consumer satisfaction, and long-term profitability.
Key Considerations in Product Packaging
The packaging should adequately protect, preserve, and support the product throughout its lifecycle. There are three levels under this feature, each serving a distinct and crucial function in the system:
Primary – In direct contact with the product, this layer contains, shields, and preserves it. It also serves as branding and information dissemination, with its appropriate labeling.
Secondary – This protects the primary layer, providing additional support and stability to the product. This also groups primary packages together for easier handling during transport.
Tertiary – Designed for bulk handling, transport, storage, and distribution, this optimizes logistics by allowing multiple units to be moved safely and efficiently.
Choosing the right material ensures durability, food safety, product integrity, and cost compatibility. Here are the most commonly used ones and what they’re typically used for:
Material | Value | Common Purpose |
Corrugated Cardboard | Lightweight but strong Recyclable Cost-effective | Secondary and tertiary shipping boxes |
Plastic (Polyurethane, PET, etc.) | Flexible, for versatile shaping Moisture barrier Transparent | Bottles Protective films and wraps |
Glass | Inert Recyclable Preserves product quality | Primary packaging for food, beverages, and pharmaceuticals |
Metal (Aluminum, Tinplate) | Excellent barrier properties (against light and oxygen) Durable | Cans Foils |
This encompasses the structural and visual facets of the product, influencing practical usability and customer interaction. It’s especially important in e-commerce as it enhances the product’s perceived value. Take note of the following:
Structural design for stability, stackability, ease of opening, and space usage
Ergonomics of handles, lids, and spouts, enhancing comfort and ease of use
Graphic design, including logos, typography, color schemes, and visual storytelling
The “unboxing experience”, which enhances customer satisfaction
This aspect requires balancing quality, protection, and visual appeal throughout the entire production and logistics chain. Cost is a vital consideration, as poor decisions can lead to wasteful spending, over-engineered solutions, or insufficient protection—all of which negatively affect profit margins.
Packaging’s environmental impact, from raw material sourcing to its disposal or recycling, is a significant modern concern. Today, both consumers and regulators are demanding more eco-friendly product packaging options to reduce landfill waste, minimize carbon footprints, and conserve natural resources. This shift is driving the industry toward more sustainable practices.
Product packaging programs are strategic initiatives that directly influence product integrity, operational efficiency, brand perception, and regulatory compliance. Every stage is critical, ensuring that packaging performs seamlessly from production to the point of sale while aligning with key business, logistical, and sustainability goals.
Align packaging goals with business strategy (e.g., reducing damage rates, enhancing shelf appeal, minimizing costs, etc.). Identify the primary role of packaging for each product and set measurable Key Performance Indicators (KPIs) based on data from returns, customer feedback, or damage claims.
Assess the product’s physical, chemical, and logistical characteristics and the conditions it will encounter across the supply chain. These are some factors to evaluate:
Product dimensions
Fragility
Shelf life
Warehouse stacking
Transport conditions (e.g., vibration, temperature, exposure)
Consumer handling requirements
Select materials and packaging formats that consider functionality, cost-effectiveness, and manufacturability. Choose the right materials (e.g., plastic, paperboard, metal, etc.) and design based on machine compatibility, retail performance, and potential recyclability.
Conduct lab and field testing during packaging inspections to ensure the selected packaging performs as intended under real-world conditions, offering a high level of protection and durability:
Drop impact
Compression
Vibration
Temperature resistance
Seal integrity
Compatibility with automated packaging lines
Packaging must comply with a complex web of legal requirements. This necessitates a thorough review against compliance frameworks like the Food and Drug Administration (FDA), the European Union’s Packaging and Packaging Waste Regulation, and Registration, Evaluation and Authorisation of Chemicals (REACH), as well as sector-specific mandates for areas such as food contact, chemical labeling, and sustainable product packaging.
Line workers, engineers, quality assurance, and even sales or marketing teams should understand the packaging strategy and be adequately trained on their roles, from packaging specifications to handling.
Track the effectiveness of packaging post-launch and refine designs or materials based on data. These are some KPIs that can help measure this:
Damage rates
Return frequency
Customer feedback
Waste generated
Packaging cost per unit
Packaging might seem like a final detail in the production process, but this is where costly manufacturing mistakes emerge. Here are the most common issues in the packaging process in manufacturing and how to overcome them:
Pitfall | Consideration |
Inadequate Protection | Conduct product and packaging assessments and choose materials rated for the supply chain’s stress levels. |
Poor Design Usability | Include functional and ergonomic features without slowing down production. |
Cost Overruns | Standardize materials and formats early on and monitor packaging line efficiency. |
Lack of Consistency | Implement inline quality control systems to detect anomalies in real-time. |
Neglecting Supply Chain Factors | Analyze the full logistics journey and collaborate with warehouse and delivery teams for better solutions. |
Non-compliance with Regulations | Stay updated on regional laws and global standards. |
Ignoring Sustainability | Minimize material use without compromising protection and source recyclable or biodegradable options. |
Mitti (by SafetyCulture) is a mobile-first operations platform adopted across industries, such as manufacturing, mining, construction, retail, and hospitality. It’s designed to equip leaders and working teams with the knowledge and tools to do their best work to the safest and highest standard.
Improve efficiency in designing, manufacturing, and testing product packaging by streamlining documentation, audits, and monitoring of the whole process. Enhance team collaboration, allowing members to supply recommendations and manage corrective actions. Maintain regulatory alignment at every step of the supply chain process and across locations with automated reporting. Uphold product quality, ascertaining packaging integrity through a unified platform.
✓ Save time and reduce costs ✓ Stay on top of risks and incidents ✓ Boost productivity and efficiency ✓ Enhance communication and collaboration ✓ Discover improvement opportunities ✓ Make data-driven business decisions
