10 Restaurant manager training courses

Florida International University offers a nationally accredited course on restaurant management. From menu creation to marketing, it guides your managers on everything they need to run a successful restaurant business.

This restaurant management course takes a step away from daily operations management and focuses on establishing the business for success first. It helps your restaurant managers with recruitment, legal requirements, and basic accounting practices to make sure your restaurant kicks things off strong.

The course is available through open enrollment, meaning you can get your team started on their training at any time. It also comes with a certificate upon completion that will be delivered by mail.

Overlapping responsibilities, time-sensitive tasks, and complaining customers are just some examples of the challenges restaurant workers face during their shifts. Universal Class’ Restaurant Management Mastery contains lessons that can help your restaurant manager prepare for these situations.

This course discusses the importance of clear communication between front-of-house and back-of-house for efficient task management. It covers various strategies on scheduling, sales training, and cost management, equipping your managers with more restaurant manager skills to optimize workflow.

Once orders start coming in, it can get overwhelming and confusing for your team to keep track of what’s being sold and how much is being earned. Point-of-sale (POS) systems make it easier to track inventory and sales, helping your team store essential data in one ecosystem.

This course will show your restaurant manager why operating these POS systems is now becoming an essential skill for the role. It discusses the important features present in basic and advanced POS systems and their benefits to the restaurant’s daily operations.

Mitti (by SafetyCulture) also gives several examples of POS systems. It lists various factors your restaurant manager can consider when deciding which POS system will be the most cost-effective for the business.

Help them learn the importance of POS systems in optimizing workflows. With interactive quizzes and gamified templates to keep them focused, they can digest these course lessons better and put their knowledge into practice.

One of the top priorities of a restaurant manager is to protect the safety of their customers and their team. Part of that is doing a thorough inspection of the food being served in your restaurant and making sure it’s safe to send out.

Alison delivers this food management course to train your restaurant manager on basic food safety practices. It includes a deep dive into the foundations of food safety, discussing topics like foodborne illnesses and pathogens. It also teaches them how sick employees can contaminate food, helping them take one step towards prevention.

This restaurant management training course can teach your restaurant manager the financial skills to keep the business profitable. From vendor negotiation to proper portion control, the course covers helpful techniques to cut expenses without reducing food quality.

It teaches your restaurant manager to calculate costs so they can plan out their expenses accordingly. This way, they can make sure your kitchen is always ready for service, without putting your profits on the line.

Your restaurant manager needs to know what each team member’s responsibility is if they want to assign the right tasks. This makes sure that work is distributed fairly and efficiently, avoiding employee burnout and reducing downtime.

Helping your restaurant manager understand FOH and BOH roles enables them to assign tasks that suit each team member’s strengths and expertise. It also lets them assess whether a certain role would need more support, fostering teamwork and improving morale.

When a restaurant manager is familiar with FOH and BOH roles, they can pinpoint the corresponding challenges that come with the job. This helps them resolve issues quickly and maintain a seamless service.

Make sure your restaurant manager understands the roles in your kitchen, no matter where they are. Mitti (by SafetyCulture)’s courses are downloadable and accessible offline. Plus, they can pick up from where they left off the next time they get an internet connection.

While they’re mostly expected to manage daily operations, your restaurant manager also plays a key role in making your restaurant flourish. FutureLearn’s course covers real-world scenarios of ineffective strategies that caused other restaurants to shut down. It discusses the main reasons behind their fall, so your manager will know what to avoid.

Beyond this, FutureLearn also suggests important strategies to help your restaurant succeed. It guides your restaurant manager in planning out a good marketing and sales strategy and keeps them in the loop with industry trends.

The course is offered for free as long as you go through the course contents as it releases every week. However, payment is required if you wish to get unlimited access to the course and give your restaurant manager a certificate.

Online Courses Australia focuses on another key aspect of a restaurant manager’s responsibility: customer service. The course is all about interacting with customers, teaching them how to present themselves when selling products in front of potential buyers.

It’s a fresh perspective on restaurant management that shows how the customer experience can also play a big part in quality service. With this course, your restaurant manager can build loyalty to your brand and create a community that will keep coming back for your food.

In the food industry, one mistake can put lives at risk. Besides food poisoning, your team always faces the danger of triggering your customers’ food allergies if they’re not fully aware of what’s being served to them.

This food allergy training covers the essential rules restaurant managers and kitchen staff must follow to prevent these incidents. It discusses best practices and the reasoning behind them, so they can fully understand how these seemingly minor changes can cause major trouble in your restaurant.

Teach them the difference between food allergy and food intolerance so they’ll know the correct response the situation calls for. This shows that your restaurant is well-prepared for emergencies and values customer safety.

Check your restaurant manager’s understanding of the topic with Mitti (by SafetyCulture) assignments. Here, you can include case studies to assess how they would respond in a given situation and provide feedback to help them prepare for the real thing.