What is Food Service Management Software?
Food service management software is a digital tool designed to streamline and automate various tasks in the food industry, such as beverage management, inventory management, staff scheduling, menu planning, and order processing. It is typically used within the hospitality sector, especially by restaurants, cafes, catering companies, and even food manufacturing companies. Essentially, this software solution reduces costs, enhances operational efficiency, and provides safe and high-quality services.
Importance
Disorganized inventory checks, inefficient staff scheduling, poor food hygiene, and errors in processing orders result in numerous issues that could compromise business operations. Having the best food service management software prevents these problems from occurring and ensures success through improved productivity, enhanced team collaboration, compliance with regulations, and most importantly, increased customer satisfaction. Here are some specifics:
Improved cost control – With general tools like automated data collection, asset tracking, resource allocation, and more specific ones such as menu engineering, recipe standardization, and pricing management, businesses won’t have to worry about food spoilage and unnecessary costs.
Streamlined staff scheduling – Foodservice software solutions have built-in analytics that help managers monitor staff performance and scheduling dynamics. With this, they can better plan staff shifts with automated rostering and pinpoint the best personnel for particular tasks through performance tracking.
Enhanced customer relations – Satisfying the customer’s needs is a must within the food service industry. With the help of automated order-taking, processing, and even delivery service, problems like incorrect orders and delays are minimized or eradicated. Some platforms also provide digitized feedback forms, loyalty programs, and other targeted marketing campaigns to boost customer patronage.
Key Features
Comprehensive quality management systems may have some modules that could work for this industry. However, food service management software has very specific functionalities, such as the following:
Centralized dashboard
Template database (e.g., inspection checklists, customer feedback forms)
Asset and inventory management
Staff scheduling
End-to-end process and product monitoring
Menu and recipe engineering
Order processing with delivery capabilities
Incident management
Reporting and Analytics
Collaborative tools
Integration with POS, loyalty programs, etc.
Mobile accessibility
Choosing the Right Food Service Management Software
All options detailed above will be an immense help to any food service and manufacturing companies. Take another look at the different software solutions below before you decide on your top pick:
App Name | Free Version | Paid Plan | Mobile App |
Mitti (by SafetyCulture) | Yes | $24/user/month* | Yes |
MarketMan | No | $199/month | Yes |
Toast | Yes | $69/month | Yes |
Safefood 360° | No | Not indicated | Yes |
ChefMod | No | Not indicated | Yes |
Avero | Yes | $300/location/year | Yes |
xtraCHEF | No | Not indicated | Yes |
Lightspeed | No | $189/month | Yes |
7shifts | Yes | $29.99/month/location* | Yes |
Fimble | No | $69/store/month | Yes |
* billed annually
** billed quarterly
