Various Types of Operational Risks
Learn about the different types of operational risks, why understanding them matters, and how to manage them effectively.
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Learn about the different types of operational risks, why understanding them matters, and how to manage them effectively.
Operational risk refers to the potential for loss or disruption arising from failures in internal processes, people, systems, or external events. This includes risks such as human error, system breakdowns, fraud, supply chain issues, or natural disasters. Unlike strategic or financial risks, operational risks stem from the execution of business activities, requiring proactive management to minimize disruptions and financial losses.
An organization’s operational risks can vary depending on its operations, industry, and other factors. There are various types of operational risks, and it’s important to understand and plan for them when developing an operational risk management plan.
Understanding the types of operational risks helps organizations identify vulnerabilities in their processes, systems, and workforce, enabling them to prevent disruptions and insignificant expenses. It also ensures that companies can develop targeted risk mitigation strategies, such as improving internal controls or enhancing system security, to address specific risk categories effectively.
On top of that, recognizing such risks fosters a culture of risk awareness, empowering employees to anticipate potential issues and respond proactively, which is vital for maintaining business continuity and reputation.
There are various types of operational risks, and what an organization faces can vary depending on different factors. The following are some of the most common ones to look out for:
Process risk arises from failures or inefficiencies in an organization’s workflows or procedures. Examples include errors in data entry, lack of oversight in financial transactions, or insufficient quality control in production. Addressing this type of risk requires regular process audits, employee training, and continuous improvement initiatives to reduce errors and improve reliability.
People risk stems from human-related issues, such as errors, negligence, lack of skills, or unethical employee behavior. For instance, key staff resignations or inadequate training can disrupt operations, while fraud or misconduct can lead to legal and financial repercussions. Mitigating this risk involves fostering a risk-aware culture, investing in training, and implementing clear policies and accountability frameworks.
External events risk refers to disruptions caused by factors beyond the organization’s control, such as natural disasters, political instability, or economic downturns. These events can interrupt supply chains, damage infrastructure, or affect market conditions. While external risks can’t always be prevented, organizations can prepare by implementing contingency plans, diversifying supply chains, and obtaining appropriate insurance coverage.
Systems risk originates from technological failures, including software glitches, hardware breakdowns, cyberattacks, or outdated systems. Such risks can disrupt operations, compromise data, and damage reputations. To mitigate system risks, organizations should adopt robust cyber security measures, maintain up-to-date technology, and conduct regular system testing.
Legal risk involves potential losses arising from legal actions, such as lawsuits, breaches of contract, or failure to comply with legal obligations. This risk can result in financial penalties, reputational damage, or operational restrictions. Organizations can reduce legal risks by consulting legal experts, maintaining strong contractual agreements, and ensuring all operations align with applicable laws.
Compliance risk occurs when organizations fail to adhere to regulatory requirements, industry standards, or internal policies, leading to penalties, operational disruptions, or reputational harm. Proactive compliance risk management includes staying updated on regulatory changes, conducting regular compliance audits, and fostering a culture of adherence to rules and guidelines.
Operational risk management is a complex task that requires tailored solutions. That said, most teams go through similar processes when managing operational risks. Heed and follow these steps to help deal with operational risks better:
The first step in managing operational risks is identifying all potential risks that could impact the organization. This involves analyzing internal processes, systems, and external factors to pinpoint vulnerabilities. Effective risk identification provides a comprehensive understanding of where risks originate, enabling proactive planning to address them.
After identifying risks, a detailed assessment evaluates their likelihood and potential impact on operations. This helps prioritize risks based on their severity and urgency, allowing organizations to allocate resources effectively. Tools like risk matrices or scenario analysis can aid in quantifying and visualizing risks.
Mitigation strategies aim to reduce the likelihood or impact of identified risks. These may include implementing robust internal controls, enhancing employee training, or adopting new technologies. Tailored strategies ensure that specific risks are managed efficiently without unnecessary costs.
Continuous monitoring helps detect emerging risks and measure the effectiveness of mitigation efforts. Automated systems, Key Performance Indicators (KPIs), and regular reporting are tools that ensure risks are identified and addressed in real time. Monitoring mechanisms are crucial for adapting to dynamic business environments.
Regular reviews of risk management processes ensure they remain effective and relevant as the business evolves. These reviews provide opportunities to refine strategies, incorporate lessons learned, and respond to new challenges. Periodic reassessments help organizations maintain robust defenses against operational risks.
A risk-aware culture empowers employees at all levels to recognize and address risks proactively. Training, clear communication, and leadership commitment are key to embedding risk awareness into daily operations. This cultural shift not only enhances risk management but also fosters organizational resilience and accountability.
Mitti (by SafetyCulture) is a mobile-first operations platform adopted across industries such as manufacturing, mining, construction, retail, and hospitality. It’s designed to equip leaders and working teams with the knowledge and tools to do their best work—to the safest and highest standard.
Start building a culture of risk awareness by streamlining the incident reporting process, improving response times, and monitoring processes in real time. Ensure that governance practices align with the operational risks the organization faces by keeping all risk management workflows on a single platform.
✓ Save time and reduce costs ✓ Stay on top of risks and incidents ✓ Boost productivity and efficiency ✓ Enhance communication and collaboration ✓ Discover improvement opportunities ✓ Make data-driven business decisions
